Submit your support ticket by sending an email with your Customer ID to support [at] along with the following information for a fast resolution of your ticket :

– Version # and Build # of SearchBlox
– Operating System (Linux, Mac OSX, Windows)
– Current VM or Hardware specification used for SearchBlox (CPU, RAM, Disk)
– Config.xml exported through console or available from SearchbloxServer/webapps/searchblox/config.xml
– Steps to reproduce the issue by the Support Team including screen shots if possible

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