Need some help?
E-mail Support
This is available only to the users of the PAID Editions of SearchBlox. All support requests are given top priority and are dealt with utmost urgency. The support requests are handled by software developers who are involved in developing the product. This ensures that SearchBlox customers get the best possible support.
KnowledgeBase
The KnowledgeBase is a repository of the answers to the technical questions frequently asked by our users. This is the first place you should look if you need some technical information. This is available to all users of SearchBlox including users of the SearchBlox FREE Edition. Click here to view the KnowledgeBase.
Forums
The SearchBlox Forums are a channel for the users of SearchBlox to share information with other users of SearchBlox. It is also a channel for users of the SearchBlox FREE Edition to post any queries they may have about SearchBlox. We try to answer any queries posted on the forum as quickly as possible. Click here to view the forums.
Professional Services
SearchBlox can provide off-site consulting services and offer solutions to your search challenges. Please get in touch with us by completing this form.
Telephone Support
We do not offer telephone support. However, for the customers of the PAID versions, we call the customer to resolve issues if we feel that the e-mail support channel is inadequate.