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NLP

The Case for Private LLMs in Organizations
The Case for Private LLMs in Organizations 2560 1435 SearchBlox
As generative AI continues to evolve, it’s crucial for businesses to balance growth with safeguarding data and resources. Private LLMs make that possible. read more

Advancing Knowledge Management and Conversational AI
Advancing Knowledge Management and Conversational AI 1500 844 SearchBlox
In the knowledge economy, ideas have become the valuable raw materials that drive economic advantage, supported by powerful knowledge management infrastructure. read more

Empowering Call Centers: Efficiency, Reduced Volume, Enhanced Experiences
Empowering Call Centers: Efficiency, Reduced Volume, Enhanced Experiences 2000 1334 SearchBlox
SearchBlox’s suite of revolutionary products for call centers streamline operations, reduce volume and help customer support agents shorten handle times. read more

Generative AI for Search Increases Findability
Generative AI for Search Increases Findability 2000 1125 SearchBlox
Asking “good questions” has often been regarded as an art and science. But recent artificial intelligence advancements, particularly in Generative AI, are giving consumers the freedom to ask whatever question comes to mind. read more

SearchBlox Recognized in 2022 Gartner® Magic Quadrant™ for Insight Engines
SearchBlox Recognized in 2022 Gartner® Magic Quadrant™ for Insight Engines 150 150 SearchBlox
SearchBlox joins the 2022 Gartner® Magic Quadrant™ for Insight Engines. Our products are designed to improve EX and CX for customers in North America. read more
SearchBlox Abstract Background

SearchBlox Recognized on 2022 Gartner® Magic Quadrant™ for Insight Engines
SearchBlox Recognized on 2022 Gartner® Magic Quadrant™ for Insight Engines 2000 1125 SearchBlox
We’re excited to share that SearchBlox has been recognized in the 2022 Gartner® Magic Quadrant™ for Insight Engines. read more
Digital Customer Experience

Driving CX Excellence Using Intelligent Search
Driving CX Excellence Using Intelligent Search 2000 1334 SearchBlox
Many companies pour money into the architecture, design and promotion of their websites only to deliver a subpar search experience. But the world of AI-powered intelligent search has the potential to be a game-changer for your organization’s website and the experience of those that visit it. read more
A woman paying for products online.

How SearchBlox Solves the Search Relevance Problem
How SearchBlox Solves the Search Relevance Problem 2000 1333 SearchBlox
Employees and customers want their questions answered fast and accurately. If they don’t find what they need, they leave – fast and frustrated. But it’s not just the search engine that plays a role. The real issue to improving the customer search experience is search relevance. read more
Data Automation Animation

Why Enterprise Search is Critical for DX
Why Enterprise Search is Critical for DX 750 250 SearchBlox
Even with its ability to deliver meaningful business outcomes quickly and efficiently, Enterprise Search is often overlooked in the Digital Experience (DX) conversation. read more
FAQ Frustration

FAQs are Broken. Here’s Why and What to Do About It
FAQs are Broken. Here’s Why and What to Do About It 2000 1335 SearchBlox
FAQs exist to make it easy to find information. Their purpose is to deflect as many support calls as possible. But, for companies with complex offerings, users rarely have simple, straightforward questions. It begs the question, are FAQs serving anyone? read more
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