By Timo Selvaraj
Many organizations invest a great deal of time and dollars into employee surveys, however the analysis performed to predict the success of a team, department or business unit is negligible to insignificant. Organizations employ manual and subjective processes to comb through valuable comments by staff, even though this is the most significant indicator of the causes for why the numbers may be one way or the other. Comments can predict the success of the team or an organization based on the themes and sentiments reflected in the comments.
#1 Extract comments and analyze for sentiment
One of the key challenges that companies face is the volume of employee comments through surveys. Most organizations still employ a manual process to read through and categorize the comment into themes. Text analytics can be faster and much more effective in dealing with employee comments to extract, analyze sentiment and categorize themes.
#2 Have repeatable processes for tracking benchmarks
Employees rate different aspects of their organization through numbers and they are often the most analyzed as an KPI. Text comments are the least analyzed since manual or subjective processes lack consistent benchmarks against which the company can track key indictors for employee satisfaction and executive performance.
#3 Survey comments are a predictor of staff and organizational success
Staff comments are often the most overlooked sections of the feedback loop since it is harder for an executive to read, digest and react to the comment. Executives may also a different take on what it may mean to them personally. Without a benchmark for organizational success, chances are the comments are typically overlooked for lack of resources or time on behalf of the executives.
SearchBlox can extract, process, analyze employee surveys and provide an easy way for your executives to review and gain insight into the organizational sentiment and feedback themes. No more manual processes and guesswork is involved. We pickup your data in CSV or excel to convert into beautiful visualizations that tell the true story.
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