SearchAI Answers is an AI service that automatically answers questions from your search box using your website content. When a user types in a question in the search box, our AI model picks up the question, analyses it and finds a best answer to the question, all in real time!
Installing SearchAI Answers to answer questions on your search bar is as easy as installing a few lines of code into your existing system. The cherry on top is that you don't have to do any maintenance - we'll take care of it all!
SearchAI Answers is an AI-based answering system that can be used to provide your customers a better search experience by providing them with highly relevant answers to their questions in seconds - right from the search box. With the power of AI, it is now possible to automate the process of humans reading the question, searching for answers and providing it to the customer. SearchAI Answers cuts all these expensive time consuming processes by processing the question in real time and providing answers and the context within seconds. This means the customers are served highly relevant answers without having to search for related words, clicking on a few links and finding the answer on their own. In addition to this, the AI system provides the context for the answer from the original content so that the user need not dig through pages of help articles to find answers. SearchAI Answers can intelligently scan through all your content, and help your customers get answers to their questions in seconds! SearchAI Answers does not require any special markup / tagging of your content. It simply uses the unstructured content whether it is from a website or a bunch of documents to provide the answers. The AI model is custom-built for your content thereby ensuring the accuracy of the answers. In addition, SearchAI
Answers uses a feedback mechanism to evaluate the quality of answers and then incorporates this feedback to improve the AI model. This ensures that the quality of the answers improves with use and time.
SearchAI Answers can dramatically reduce the time users spend trying to find the required information on your website making your customers extremely happy and satisfied. This will, in turn, reduce your customers' use of other, more expensive channels like contact centers. Overall, SearchAI Answers can improve the customer experience on the website and at the same time, reduce operational costs.
Give your customers the best search experience with SearchAI Answers. Contact us to get started.