Visualize Your Customers’ Voices

Collecting customer feedback about your products and services is only helpful if you can truly understand what they are saying in a comprehensive way. How can you uncover relative, actionable insights when you are overwhelmed with text data?

SearchBlox can help — analyzing unstructured data is our expertise. We will take your voice of the customer data, extract and process it from any source, and create visualizations by sentiment and theme. With these insights, you can then drill down your data based on sales, demographic and location data.

Extract

SearchBlox will extract and process the text from whatever format you are using today – Excel, SQL, or email for data collection.

Process

Text is automatically processed to uncover sentiments and feedback themes for your product or service.

Visualize

Discover insights through drill down-enabled visualizations. Interact directly with the text or data based on sentiments and themes.

Host

Let SearchBlox securely host your visualizations, or choose an on-premise installation. Real-time data loads are available.

SearchBlox – Fast, efficient visualization of voice of the customer data.

To get started, contact us today. You can securely send us your data in your choice of format. We will then extract, process, load and visualize the data for you. View the visualization and make an plan for your business based intuitive, actionable insights.

Why Choose Us?

  • CSV/Excel to Visualization
  • Secure Hosting
  • Reusable visualizations for comparisons
  • Drill down capability
  • On-premise or on the cloud
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