User Experience

Understanding the Four Stages of Enterprise Search [White paper + Video]

Understanding the Four Stages of Enterprise Search [White paper + Video] 2000 1335 SearchBlox
SearchBlox offers a new four-stage model for AI-powered enterprise search. read more

Robust Personalized Search That Still Delivers on Privacy

Robust Personalized Search That Still Delivers on Privacy 1783 1162 SearchBlox
Consumers want a personalized experience yet are increasingly aware of the dangers of shared data. In this consumer-lead environment, how should a responsible company balance customer desire for a personalized experience with the need to protect privacy? read more

What is Effective Search Personalization?

What is Effective Search Personalization? 1500 1000 SearchBlox
Personalized enterprise search promises a better experience for users. Unfortunately, a lot of vendors promise personalization but it’s unclear what differentiates one product from another. Here are three critical concepts to help you evaluate personalized search solutions. read more

Chatbots and the User Experience

Chatbots and the User Experience 2560 1707 SearchBlox
Chatbots provide 24/7 support. And they’re patient. They don’t mind if users ask the same question over and over. read more
Back to top