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Five Security Questions to Ask

Search Vendors

Five Security Questions to Ask

Search Vendors

Five Security Questions to Ask

Search Vendors

June 18, 2018

June 18, 2018

June 18, 2018

In today's digital landscape, your enterprise search solution is more than a productivity tool. Your search bar is now an access point to sensitive data, product information, and legacy databases. A single vulnerability can lead to catastrophic data breaches, regulatory fines, and irreversible reputational damage. While many vendors treat security as an add-on, at SearchBlox, it is the foundation of everything we build.

In today's digital landscape, your enterprise search solution is more than a productivity tool. Your search bar is now an access point to sensitive data, product information, and legacy databases. A single vulnerability can lead to catastrophic data breaches, regulatory fines, and irreversible reputational damage. While many vendors treat security as an add-on, at SearchBlox, it is the foundation of everything we build.

In today's digital landscape, your enterprise search solution is more than a productivity tool. Your search bar is now an access point to sensitive data, product information, and legacy databases. A single vulnerability can lead to catastrophic data breaches, regulatory fines, and irreversible reputational damage. While many vendors treat security as an add-on, at SearchBlox, it is the foundation of everything we build.

Search security comes standard with SearchBlox, but not everyone provides out-of-the-box peace of mind. If you’re shopping around, ask each vendor how their security stacks up. Here are five important questions to guide that conversation:

Search security comes standard with SearchBlox, but not everyone provides out-of-the-box peace of mind. If you’re shopping around, ask each vendor how their security stacks up. Here are five important questions to guide that conversation:

Search security comes standard with SearchBlox, but not everyone provides out-of-the-box peace of mind. If you’re shopping around, ask each vendor how their security stacks up. Here are five important questions to guide that conversation:

1. Does your security architecture comply with the latest regulations and privacy industry standards?

1. Does your security architecture comply with the latest regulations and privacy industry standards?

1. Does your security architecture comply with the latest regulations and privacy industry standards?

Privacy compliance is not a static checklist but a moving target. With evolving regulations across the globe, your search platform must be engineered for adaptability. A solution that isn't continuously updated poses a significant legal and financial risk.

Our search products comply with the following:

Going Deeper:

Going Deeper:

Going Deeper:

It’s not just about the certifications that a particular search solution holds. Its about the architecture they are built on. SearchBlox offers "Privacy by Design," meaning data minimization and user privacy are core principles, not afterthoughts. This proactive approach future-proofs your investment against upcoming regulations, saving you from costly platform migrations down the line.

Navigating compliance is complex. Schedule a call with our security experts to show you how SearchBlox simplifies adherence.

2. What Kind of Data Encryption Do You Offer?

2. What Kind of Data Encryption Do You Offer?

2. What Kind of Data Encryption Do You Offer?

Encryption is your last line of defense. Companies need to ensure that the data they are entrusted with is secure in all states: at rest, in transit, and most critically in use.

  • Encryption at rest protects your data “on disk.”

  • Encryption in transit protects your data as it travels from one server to another.

  • Encryption in use or searchable encryption allows you to search sensitive data without decrypting it.

Many solutions overlook this third state, leaving sensitive data exposed during the search process itself.

Our Multi-Layered Encryption at SearchBlox:

Our Multi-Layered Encryption at SearchBlox:

Our Multi-Layered Encryption at SearchBlox:

We support OpenSSL and TLS 1.2/1.3, allowing you to meet stringent security standards and compliance requirements for data at rest and in transit.

In addition we offer a data privacy module that allows you to search data while it’s still protected with AES-256 encryption. Every user can search the data, but only privileged users can see the decrypted Personally Identifiable Information (PII). (We offer this feature as part of our Platinum Support.)

If an unauthorized user somehow gains access to the server, they’ll only see encrypted data — data they can’t do anything with. (To learn more about this novel solution, read “Protect Your Data — and Your Reputation — on Elasticsearch.”)

3. What Types of Authentication Do You Offer?

3. What Types of Authentication Do You Offer?

3. What Types of Authentication Do You Offer?

Authentication is the gatekeeper of your search experience. A flexible solution must integrate seamlessly with your existing identity infrastructure to provide a secure and frictionless user experience.

Our Flexible Authentication Framework:

Our Flexible Authentication Framework:

Our Flexible Authentication Framework:

We ensure that only verified users gain access by supporting a wide range of protocols:

  • Lightweight Directory Access Protocol (LDAP) / Active Directory (AD)

  • Security Assertion Markup Language (SAML) 2.0

  • Kerberos

  • JSON Web Tokens (JWT)

  • Transport Layer Security (TLS) certificates

  • Proxy Authentication or Single Sign-On (SSO)

This means your employees can use their existing corporate credentials, streamlining their workflow while maintaining a centralized, robust security policy.

4. How Granular is Your Authorization?

4. How Granular is Your Authorization?

4. How Granular is Your Authorization?

Authentication verifies who a user is; authorization determines what they can see. High-level labels like "confidential" are no longer sufficient. Modern enterprises require field-level and document-level security to enforce the principle of least privilege effectively.

The SearchBlox Advantage: Granular Access Control

The SearchBlox Advantage: Granular Access Control

The SearchBlox Advantage: Granular Access Control

SearchBlox offers very granular authorization. We start with standard group- and role-based access controls. But we can also restrict access to parts of a document or even specific fields, granting different users different levels of access to the exact same document. We support multi-department and company-wide controls, which allow organizations to share the same search setup while simultaneously restricting each team’s access to their own data and search results.

5. What Kind of Search Monitoring Do You Offer?

5. What Kind of Search Monitoring Do You Offer?

5. What Kind of Search Monitoring Do You Offer?

Proactive monitoring is essential for both security incident response and regulatory compliance. Without a detailed audit trail, you are operating in the dark, unable to trace leaks or prove due diligence.

Our Comprehensive Audit Logging:

Our Comprehensive Audit Logging:

Our Comprehensive Audit Logging:

SearchBlox provides real-time monitoring and detailed logs for:

  • Access Logs: Who accessed the system and when.

  • Query Logs: What specific searches were performed.

  • User Activity Logs: What actions were taken within the search interface.

This visibility is not about micromanaging employees; it's about protecting your business. It allows you to spot anomalous behavior and respond immediately. Furthermore, these logs are indispensable for passing audits for standards like HIPAA and GDPR, which require demonstrable oversight of data access.

Don't Compromise on Search Security

Don't Compromise on Search Security

Don't Compromise on Search Security

Your enterprise search solution should be a tool that enhances your organization productivity, not a potential liability. By asking these five questions, you can cut through the marketing hype and select a partner that provides genuine, architectural security.

At SearchBlox, we believe that powerful search should never come at the cost of peace of mind. Our security-first approach is woven into the fabric of our platform, ensuring that your data remains protected, compliant, and in the right hands. For more information you can read our whitepapers comparing SearchAI with other popular enterprise search solutions like Coveo, Glean, and Algolia to make an informed decision.

We built SearchBlox

architecture on a

foundation of security.

We built SearchBlox

architecture on a

foundation of security.

We built SearchBlox

architecture on a

foundation of security.

We understand how important this is to you, especially if you’re in healthcare, financial services or government. If you’d like to try our products, request a demo or start your 30-day fully functional free trial.

We understand how important this is to you, especially if you’re in healthcare, financial services or government. If you’d like to try our products, request a demo or start your 30-day fully functional free trial.

We understand how important this is to you, especially if you’re in healthcare, financial services or government. If you’d like to try our products, request a demo or start your 30-day fully functional free trial.

Enhance your users’ digital experience.

Security & Compliance

Certifications

SearchAI is SOC 2 attested, HIPAA aligned, ISO/IEC 27001:2022 certified and ISO/IEC 42001:2023 certified.

Enhance your users’ digital experience.

Security & Compliance

Certifications

SearchAI is SOC 2 attested, HIPAA aligned, ISO/IEC 27001:2022 certified and ISO/IEC 42001:2023 certified.