What is a knowledge graph?

A knowledge graph is a structured representation of information that connects entities, relationships, and attributes into a semantic model. It enables systems to understand how data points relate to one another, supporting contextual search, reasoning, and AI applications.

How does a knowledge graph improve enterprise search?

A knowledge graph enhances enterprise search by modeling relationships between entities rather than relying only on keyword matching. This improves contextual relevance, structured retrieval, and more accurate AI-generated responses.

What are the key components of a knowledge graph?

Core components include entities, relationships, attributes, an ontology defining structure, and a graph database for storing and querying connected data.

What is the difference between hybrid search and a knowledge graph?

Hybrid search combines keyword and vector retrieval to find relevant documents. A knowledge graph explicitly models relationships between entities, enabling structured reasoning and relationship-aware intelligence.

How do knowledge graphs support AI chat and AI agents?

Knowledge graphs ground AI systems in structured entity relationships. This reduces hallucinations, improves response structure, and enables agents to navigate enterprise dependencies with contextual awareness.

What is enterprise search?

Enterprise search lets employees find information across company content and apps. SearchAI uses hybrid search and RAG to understand intent, return the most relevant passage, and link to the source for verification.

How is hybrid search different from plain keyword or vector search?

Hybrid search blends keyword signals with semantic or vector signals and a private LLM. The combination improves relevance so users get results that match what they meant, not only the exact words they typed.

Does SearchAI support RAG?

Yes. Retrieval augmented generation grounds answers in your approved content and returns a concise overview with links back to the original source.

How does permission aware search work?

Results respect role based access and source level permissions. Users only see content they are allowed to view, and every generated answer links back to its source.

Can we deploy on premises or in our cloud?

Yes. You can run self managed in your VPC or choose a fully managed service. Private LLM options keep prompts and outputs within your boundary.

What does pricing look like at enterprise scale?

SearchAI offers predictable, fixed cost rollout designed to scale to every user without surprise per query fees.

NEW! Production-ready GenAI in 2026 - The architecture blueprint enterprise leaders need to scale GenAI Get Started.

NEW! Production-ready GenAI in 2026 - The architecture blueprint enterprise leaders need to scale GenAI Get Started.

NEW! Production-ready GenAI in 2026 - The architecture blueprint enterprise leaders need to scale GenAI Get Started.

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SearchAI Enterprise Search

AI Search Built for Enterprises.

Designed for Everyday Work.

AI Search Built for Enterprises.

Designed for Everyday Work.

Integrate trusted AI Search and risk-free GenAI across key enterprise touchpoints.
SearchAI unifies all your data in one place so teams can instantly find, accurately analyze, and automate tasks to get work done - faster and better than ever. Deploy on-premise or cloud.

Integrate trusted AI Search and risk-free GenAI across key enterprise touchpoints.

SearchAI unifies all your data in one place so teams can instantly find, accurately analyze, and automate tasks to get work done - faster and better than ever.

Self-Managed Search

Fully Managed Search

SearchAI Enterprise Search

AI Search Built for Enterprises.

Designed for Everyday Work.

Integrate trusted AI Search and risk-free GenAI across key enterprise touchpoints.
SearchAI unifies all your data in one place so teams can instantly find, accurately analyze, and automate tasks to get work done - faster and better than ever. Deploy on-premise or cloud.

Self-Managed Search

Fully Managed Search

Results you can trust.
Backed by your own content.

Most enterprise search skims documents for results. SearchAI’s integrated Hybrid Search and RAG platform breaks-down and understands any data type - giving you trusted, cited answers that move work forward.

Speed + Trust = Hyper Productivity

Instantly retrieve the most relevant answers from all your trusted data sources.

Predictable Pricing at
Enterprise Scale

Fixed-cost rollout that grows to every user with no cost surprises or hidden fees.

1:1 personalization for Every Individual User

1:1 personalization for
Every Individual User

Results tuned to each user’s intent, role, and real-time clickstream signals.

Plug and Play
Integration

Connect instantly to 300+ systems like SharePoint, Salesforce, Google Workspace.

Human-in-the-Loop
Control over AI

Intuitive Admin Console to manage prompts, track quality, and control AI outputs.

Secure by Design. Fully
Private AI.

Keep your data truly private with Private LLMs and enterprise-grade encryption.

Intelligence That Finds, Understands, and Delivers

Power your enterprise search across every channel with SearchAI that learns your data, anticipates user needs, and simplifies complexity.

Who's Using SearchBlox?

Schedule A Private Demo

Find & understand information

SearchAI brings everything together and shows what you actually need - minus the hunt.

Search everything across websites files, chat, tickets, and wikis

Read inside PDFs and images including scans and screenshots

Let customers find information on your website - instantly

Jump to the exact line or image with citations

See related items to assist your product hunt

Compare side-by-side policies, SKUs, specs, or releases

Onboard faster with trusted answers in one place

Create & summarize content

Long content becomes easy to use. Summaries and clean drafts appear as you search.

Instantly summarize long documents and threads with links back to sources

Compare documents side-by-side and highlight changes for reviews and edits

Answers you can trust RAG grounded responses with citations for legal work and compliance notes

Fewer tabs, detailed compare let shoppers or buyers compare items in one view

Automate your work

Questions get answered and routine steps run on their own. Next actions show up in the same place you are working.

Auto-handle common IT, HR, and support requests before ticket creation

Automate routine workflows such as password resets and status queries with AI agents

Auto build SmartFAQs and metadata - cut marketing workload and boost content discoverability

Hyper-personalized product and content suggestions as users browse - removing guesswork and manual merchandising

Auto-fix titles, tags, and descriptions during indexing for easier discovery

Bring your people, data, and workflows

to a single unified AI platform

Bring your people, data, and workflows

to a single unified AI platform

SearchBlox SearchAI is an enterprise-ready AI-powered search platform built for secure, scalable, and fast information discovery across structured and unstructured business data.

See all SearchAI Features

Schedule A Private Demo

Natural Language Search That Understands Intent

Enable users to describe what they want — not just type keywords — to find information faster.

Hybrid Search

Effortless Conversations.
Trusted Support.

Deploy chat on your company data with session memory and source links, so employees and customers get quick help.

SearchAI ChatBot

Smart Automation for
Your Everyday Workflows

Automate routine tasks, ticketing, and business processes with role-specific AI Agents, freeing teams for high-value work.

SearchAI Agents

Fix Your Content
– Automatically

AI enriches every file at ingestion with summaries, titles, and tags, making documents, images, and videos search-ready.

PreText™ NLP

Contextual Suggestions
Tailored to You

Get instant, relevant results based on user search and click behavior with added context for smarter discovery.

AI Recommend

Smart Analysis With
Side-By-Side Insights

Analyze, compare and summarize multiple documents within search for faster, enabling fast and accurate decision-making.

SearchAI Assist

Make Enterprise AI
– Truly Private

Run your own LLM on premises or private cloud, keeping data secure and pairing with Hybrid Search and RAG for trusted answers.

Private LLM

Answers Your Website
and AI Can Read

One automated flow creates and updates FAQs - making answers easy to find across your site, chatbots, and search engines.

SearchAI SmartFAQs™

Typo-Tolerant Suggestions
as You Search

Search learns company terms and common misspellings, showing full phrase suggestions that keep people on task and cut retyping.

SearchAI SmartSuggest

You’re in excellent company.

More than 600 enterprises — some of the biggest names in government, healthcare, and financial services — use SearchBlox to power their insight engine.

You’re in very good company.

More than 600 enterprises — some of the biggest names in government, healthcare and financial services — use SearchBlox to power their insight engine.

Enhance your users’ digital experience.

Get started in minutes — for free.

Security & Compliance

Certifications

SearchAI is SOC 2 attested, HIPAA aligned, ISO/IEC 27001:2022 certified and ISO/IEC 42001:2023 certified.

We build AI-driven software to help organizations leverage their unstructured, and structured data for operational success.

4870 Sadler Road, Suite 300, Glen Allen, VA 23060 sales@searchblox.com | (866) 933-3626

Schedule Demo

Still learning about AI? See our comprehensive Enterprise Search, Knowledge Graph 101, RAG 101, ChatBot 101, and AI Agents 101 guides.

Enhance your users’ digital experience.

Get started in minutes — for free.

Security & Compliance

Certifications

SearchAI is SOC 2 attested, HIPAA aligned, and ISO/IEC 27001:2022 certified.

We build AI-driven software to help organizations leverage their unstructured, and structured data for operational success.

4870 Sadler Road, Suite 300, Glen Allen, VA 23060 sales@searchblox.com | (866) 933-3626

Schedule Demo

Still learning about AI? See our comprehensive Enterprise Search, Knowledge Graph 101, RAG 101, ChatBot 101, and AI Agents 101 guides.

Enhance your users’ digital experience.

Get started in minutes — for free.

Security & Compliance

Certifications

SearchAI is SOC 2 attested, HIPAA aligned, ISO/IEC 27001:2022 certified and ISO/IEC 42001:2023 certified.

We build AI-driven software to help organizations leverage their unstructured, and structured data for operational success.

4870 Sadler Road, Suite 300, Glen Allen, VA 23060 sales@searchblox.com | (866) 933-3626

Schedule Demo

Still learning about AI? See our comprehensive Enterprise Search, Knowledge Graph 101, RAG 101, ChatBot 101, and AI Agents 101 guides.

SearchAI Enterprise Search

SearchAI Enterprise Search

AI Search Built for Enterprises.

Designed for Everyday Work.

AI Search Built for Enterprises.

Designed for Everyday Work.

Integrate trusted AI Search and risk-free GenAI across key enterprise touchpoints.SearchAI unifies all your data in one place so teams can instantly find, accurately analyze, and automate tasks to get work done - faster and better than ever. Deploy on-premise or cloud.

Integrate trusted AI Search and risk-free GenAI across key enterprise touchpoints.SearchAI unifies all your data in one place so teams can instantly find, accurately analyze, and automate tasks to get work done - faster and better than ever.

SearchAI Enterprise Search

AI Search Built for Enterprises.

Designed for Everyday Work.

Integrate trusted AI Search and risk-free GenAI across key enterprise touchpoints.SearchAI unifies all your data in one place so teams can instantly find, accurately analyze, and automate tasks to get work done - faster and better than ever. Deploy on-premise or cloud.

Results you can trust. Backed by your own content.

Results you can trust. Backed by your own content.

Most enterprise search skims documents for results. SearchAI’s integrated Hybrid Search and RAG platform breaks-down and understands any data type - giving you trusted, cited answers that move work forward.

Most enterprise search skims documents for results. SearchAI’s integrated Hybrid Search and RAG platform breaks-down and understands any data type - giving you trusted, cited answers that move work forward.

Speed + Trust = Hyper Productivity

Speed + Trust = Hyper Productivity

Instantly retrieve the most relevant answers from all your trusted data sources.

Instantly retrieve the most relevant answers from all your trusted data sources.

Predictable Pricing atEnterprise Scale

Predictable Pricing atEnterprise Scale

Fixed-cost rollout that grows to every user with no cost surprises or hidden fees.

Fixed-cost rollout that grows to every user with no cost surprises or hidden fees.

1:1 personalization for Every Individual User

1:1 personalization for Every Individual User

Results tuned to each user’s intent, role, and real-time clickstream signals.

Results tuned to each user’s intent, role, and real-time clickstream signals.

Plug and Play Integration

Plug and Play Integration

Connect instantly to 300+ systems like SharePoint, Salesforce, Google Workspace.

Connect instantly to 300+ systems like SharePoint, Salesforce, Google Workspace.

Human-in-the-Loop Control over AI

Human-in-the-Loop Control over AI

Intuitive Admin Console to manage prompts, track quality, and control AI outputs.

Intuitive Admin Console to manage prompts, track quality, and control AI outputs.

Secure by Design. FullyPrivate AI.

Secure by Design. FullyPrivate AI.

Keep your data truly private with Private LLMs and enterprise-grade encryption.

Keep your data truly private with Private LLMs and enterprise-grade encryption.

Natural Language Search That Understands Intent

Effortless Conversations. Trusted Support.

Smart Automation for Your Everyday Workflows

Fix Your Content – Automatically

Contextual Suggestions Tailored to You

Smart Analysis With Side-By-Side Insights

Make Enterprise AI – Truly Private

Answers Your Website and AI Can Read

Typo-Tolerant Suggestions as You Search

Integrate trusted AI Search and risk-free GenAI across key enterprise touchpoints.
SearchAI unifies all your data in one place so teams can instantly find, accurately analyze, and automate tasks to get work done - faster and better than ever. Deploy on-premise or cloud.

Integrate trusted AI Search and risk-free GenAI across key enterprise touchpoints.

SearchAI unifies all your data in one place so teams can instantly find, accurately analyze, and automate tasks to get work done - faster and better than ever.

Integrate trusted AI Search and risk-free GenAI across key enterprise touchpoints.
SearchAI unifies all your data in one place so teams can instantly find, accurately analyze, and automate tasks to get work done - faster and better than ever. Deploy on-premise or cloud.

Results you can trust.
Backed by your own content.

Results you can trust.
Backed by your own content.

Predictable Pricing at
Enterprise Scale

Predictable Pricing at
Enterprise Scale

1:1 personalization for
Every Individual User

Plug and Play
Integration

Plug and Play
Integration

Human-in-the-Loop
Control over AI

Human-in-the-Loop
Control over AI

Secure by Design. Fully
Private AI.

Secure by Design. Fully
Private AI.

Effortless Conversations.
Trusted Support.

Smart Automation for
Your Everyday Workflows

Fix Your Content
– Automatically

Contextual Suggestions
Tailored to You

Smart Analysis With
Side-By-Side Insights

Make Enterprise AI
– Truly Private

Answers Your Website
and AI Can Read

Typo-Tolerant Suggestions
as You Search