NEW! Reimagining the eCommerce Search Experience with SearchAI Get Started.




NEW! Reimagining the eCommerce Search Experience with SearchAI Get Started.




NEW! Reimagining the eCommerce Search Experience with SearchAI Get Started.






Coveo vs SearchAI
Comparison Across Key Use Cases
[White Paper]
Coveo vs SearchAI
Comparison Across Key Use Cases
[White Paper]
Data-driven breakdown of two leading AI search platforms for Commerce, Website, and Knowledge Search
Deep-dive platform comparison based on 3 critical use cases – Website Search, Enterprise Knowledge Search and Customer Support.
Data-driven breakdown of two leading AI search platforms for Commerce, Website, and Knowledge Search
September 01, 2025
September 01, 2025
Two platforms. Three use cases.
SearchBlox SearchAI and Coveo both push AI relevance forward. This guide distills how they differ across capabilities, deployment choices, and cost models—so you can align platform fit to business value, not just feature lists.
Two platforms. Three use cases.
SearchBlox SearchAI and Coveo both push AI relevance forward. This guide distills how they differ across capabilities, deployment choices, and cost models—so you can align platform fit to business value, not just feature lists.
Two platforms. Three use cases.
SearchBlox SearchAI and Coveo both push AI relevance forward. This guide distills how they differ across capabilities, deployment choices, and cost models—so you can align platform fit to business value, not just feature lists.
What’s inside.
Side-by-side analysis of GenAI/RAG, connectors, website and e-commerce search, enterprise knowledge, and security/governance. You’ll see how each platform handles hybrid search, personalization, and AI enrichment, plus how pricing impacts scale.
What’s inside.
Side-by-side analysis of GenAI/RAG, connectors, website and e-commerce search, enterprise knowledge, and security/governance. You’ll see how each platform handles hybrid search, personalization, and AI enrichment, plus how pricing impacts scale.
Why it matters now.
As organizations move from pilots to production, trusted AI and predictable TCO decide the winner. Use this white paper to choose the approach that best supports growth—whether that’s fixed-cost control with self-hosting or a usage-tiered SaaS that flexes with demand.
Why it matters now.
As organizations move from pilots to production, trusted AI and predictable TCO decide the winner. Use this white paper to choose the approach that best supports growth—whether that’s fixed-cost control with self-hosting or a usage-tiered SaaS that flexes with demand.
What’s inside.
Side-by-side analysis of GenAI/RAG, connectors, website and e-commerce search, enterprise knowledge, and security/governance. You’ll see how each platform handles hybrid search, personalization, and AI enrichment, plus how pricing impacts scale.
What you’ll learn:
How GenAI (RAG) is implemented in each platform—private LLM options vs. hosted models.
Where hybrid search and AI enrichment change findability across PDFs, images, and long-form content.
How cost models behave at scale—fixed license vs. usage-tiered SaaS—and what that means for ROI.
What you’ll learn:
How GenAI (RAG) is implemented in each platform—private LLM options vs. hosted models.
Where hybrid search and AI enrichment change findability across PDFs, images, and long-form content.
How cost models behave at scale—fixed license vs. usage-tiered SaaS—and what that means for ROI.
DOWNLOAD ALGOLIA VS SEARCHAI WHITE PAPER
DOWNLOAD ALGOLIA VS SEARCHAI WHITE PAPER
DOWNLOAD ALGOLIA VS SEARCHAI WHITE PAPER
Find which search platform fits your business
Find which search platform fits your business
Find which search platform fits your business



Both vendors deliver credible AI search. SearchBlox SearchAI leans into speed-to-value, fixed-cost economics, and deployment control (on-prem or private cloud). Coveo emphasizes cloud-scale learning, personalization, and packaged experiences for web and commerce.
Key Takeaways
Key Takeaways
Key Takeaways
Platform & Pricing
Coveo: Pay as queries, records, and advanced capabilities scale. Flexible entry; costs can rise with traffic and depth of AI features.
SearchAI: Unlimited users, documents, and queries. Flexible on-prem/hosted options, single predictable license.
Scalability
Coveo: Engineered for digital experience scale and personalized search
SearchAI: Designed to manage millions of public and internal queries efficiently
Integration
Coveo: Seamless connections to major enterprise stacks and commerce apps
SearchAI: 300+ broad connectors—files, databases, APIs, etc — for total flexibility
AI Capabilities
Coveo: AI-driven personalization, smart reporting, and generative answers
SearchAI: Hybrid semantic search, private LLM, and contextual Q&A tools
Sources: The comparisons above are based on public documentation, official websites, product announcements, and reputable third-party reviews of both Coveo and SearchBlox SearchAI. Sources referenced include Coveo's developer guides, e-commerce features, and FAQ pages, alongside SearchBlox's official content outlining SearchAI's connectors, pricing, AI tools, and deployment models. As both platforms are continuously innovating, we highly recommend reviewing the latest technical documentation and release notes to ensure you're viewing the most current capabilities.
Sources: The comparisons above are based on public documentation, official websites, product announcements, and reputable third-party reviews of both Coveo and SearchBlox SearchAI. Sources referenced include Coveo's developer guides, e-commerce features, and FAQ pages, alongside SearchBlox's official content outlining SearchAI's connectors, pricing, AI tools, and deployment models. As both platforms are continuously innovating, we highly recommend reviewing the latest technical documentation and release notes to ensure you're viewing the most current capabilities.
All brand names, product names, or trademarks belong to their respective owners.
All brand names, product names, or trademarks belong to their respective owners.
Enhance your users’ digital experience.
Security & Compliance
Certifications



SearchAI is SOC 2 attested, HIPAA aligned, and ISO/IEC 27001:2022 certified.
We build AI-driven software to help organizations leverage their unstructured and structured data for operational success.
4870 Sadler Road, Suite 300, Glen Allen, VA 23060 sales@searchblox.com | (866) 933-3626
Still learning about AI? See our comprehensive Enterprise Search RAG 101, ChatBot 101 and AI Agents 101 guides.
©2025 SearchBlox Software, Inc. All rights reserved.
Enhance your users’ digital experience.
Security & Compliance
Certifications



SearchAI is SOC 2 attested, HIPAA aligned, and ISO/IEC 27001:2022 certified.
We build AI-driven software to help organizations leverage their unstructured and structured data for operational success.
4870 Sadler Road, Suite 300, Glen Allen, VA 23060 sales@searchblox.com | (866) 933-3626
Still learning about AI? See our comprehensive Enterprise Search RAG 101, ChatBot 101 and AI Agents 101 guides.
©2024 SearchBlox Software, Inc. All rights reserved.
Enhance your users’ digital experience.
Security & Compliance
Certifications



SearchAI is SOC 2 attested, HIPAA aligned, and ISO/IEC 27001:2022 certified.
We build AI-driven software to help organizations leverage their unstructured and structured data for operational success.
4870 Sadler Road, Suite 300, Glen Allen, VA 23060 sales@searchblox.com | (866) 933-3626
Still learning about AI? See our comprehensive Enterprise Search RAG 101, ChatBot 101 and AI Agents 101 guides.
©2025 SearchBlox Software, Inc. All rights reserved.