What is real-time personalization?

Real-time personalization is the process of instantly tailoring a website's content and product recommendations based on a shopper's live, in-session behavior. It helps you provide a more relevant and engaging shopping experience, leading to higher conversions and sales.

Why are recommendations so important for e-commerce conversion?

Shoppers who engage with personalized recommendations are 4.5 times more likely to add items to their cart and complete a purchase. These suggestions feel helpful, not pushy, which guides customers from browsing to buying.

How does SearchAI use AI to personalize recommendations?

SearchAI leverages **Large Language Models (LLMs)** to infer a shopper's intent as they click and explore your site. This allows it to display the next best items in-session, such as complementary products or alternatives, and provide a truly dynamic shopping experience.

What is the difference between SmartSuggest and standard search?

Standard search often relies on basic keyword or prefix matching. **SmartSuggest** is an advanced feature that uses phrase-level suggestions from your own product catalog, helping shoppers find what they're looking for faster and with greater accuracy.

How does SearchAI's AI comparison feature work?

The AI comparison feature uses **GenAI** to automatically create side-by-side product summaries, including specs and trade-offs. This helps customers make confident decisions without leaving the search results page, reducing 'pogo-sticking' and funnel drop-off.

Can SearchAI integrate with my existing e-commerce platform?

Yes. SearchAI is built for seamless integration. You can add its features like Recommend, SmartSuggest, and Assist to your current e-commerce store without a complete 'rip-and-replace' or replatforming project.

Does SearchAI respect customer privacy?

Absolutely. SearchAI's personalization is powered by **first-party clickstream intelligence** gathered during the current session, not by legacy third-party cookie tracking. This approach is privacy-first and aligns with modern data protection standards.

NEW! Reimagining the eCommerce Search Experience with SearchAI Get Started.

NEW! Reimagining the eCommerce Search Experience with SearchAI Get Started.

NEW! Reimagining the eCommerce Search Experience with SearchAI Get Started.

Home

SearchAI

Enterprise Search

Solutions

Pricing

Resources

About

understanding the four stages of enterprise search white paper video background image

ARTIFICIAL INTELLIGENCE

GENERATIVE AI

SEARCHAI

USER EXPERIENCE

Personalizing eCommerce Recommendations with SearchAI

Use Real-Time 1:1 Recommendations to turn search into sales

SearchAI eCommerce Experience

September 16, 2025

Shoppers who interact with real-time personalized recommendations are 4.5× times more likely to add to cart and complete a purchase. The upside is real—but only when suggestions are timely, contextual, and privacy-aware.

Recommendations are an eCommerce game-changer.

Shoppers who engage with recommendations convert dramatically better—the key is to make those suggestions feel helpful, not pushy.

Offer real-time, click-driven personalization that adapts as a shopper explores your site—no third-party cookies required. As customers click products or content, the SearchAI Platform leverages Large Language Models (LLMs) to infer intent and surface the next best items in-session (e.g., complementary SKUs, alternatives, or follow-up essentials).

Meet Us at Shoptalk Fall 2025 — We’re bringing the future of product discovery to Shoptalk Fall 2025.

Schedule a meeting with us at Shoptalk and come visit the SearchBlox team live to explore how AI-powered search, privacy-first recommendations, and integrated comparison can transform your digital shelf.

Book a demo with your own catalog

Meet Us at Shoptalk Fall 2025 — We’re bringing the future of product discovery to Shoptalk Fall 2025.

Schedule a meeting with us at Shoptalk and come visit the SearchBlox team live to explore how AI-powered search, privacy-first recommendations, and integrated comparison can transform your digital shelf.

Book a demo with your own catalog

Meet Us at Shoptalk Fall 2025 — We’re bringing the future of product discovery to Shoptalk Fall 2025.

Schedule a meeting with us at Shoptalk and come visit the SearchBlox team live to explore how AI-powered search, privacy-first recommendations, and integrated comparison can transform your digital shelf.

Book a demo with your own catalog

SmartSuggest for your Shoppers

Move beyond prefix matches. Phrase-level suggestions are generated from your own catalog/content so shoppers start in the right lane, faster. This works with any existing search front end.

Assist your shoppers with real-time Product Comparisons.

Shoppers can compare products side-by-side with AI directly in results—no new page, no tab overload. Great for high-consideration categories. Moreover, the comparison content is generated automatically using GenAI. No need for manually creating the product comparison pages, saving you valuable time.

SearchAI eCommerce Experience

Unlocking the Power of Intelligent Enterprise Search Video

How SearchAI boosts conversions

See What's Possible

Complementary product recommendations

Shoppers can look up a dress and see instant, AI-generated complementary suggestions for a matching bag and heels, or a camera and see a memory card and tripod. SearchAI recommendations evolve with each click, aligning to the shopper’s current micro-intent instead of static “related items.”

1:1 personalization in real time

Powered by first-party clickstream intelligence during the session, rather than legacy cookie tracking. Get higher engagement and upsell opportunities while staying aligned with modern privacy expectations.

Confident decisions with AI comparisons

For shoppers, researchers and side-by-siders, SearchAI Assist distills specs and trade-offs into skimmable summaries, reducing pogo-sticking and funnel drop-off.

Why eCommerce needs SearchAI.

See all SearchAI Features

Better experiences → better sales

Thoughtful, relevant suggestions keep shoppers moving from search to discovery to purchase—raising add-to-cart, AOV, and session depth.

Better experiences → better sales

Thoughtful, relevant suggestions keep shoppers moving from search to discovery to purchase—raising add-to-cart, AOV, and session depth.

Better experiences → better sales

Thoughtful, relevant suggestions keep shoppers moving from search to discovery to purchase—raising add-to-cart, AOV, and session depth.

Earn customer loyalty without invading privacy

SearchAI emphasizes privacy-first experiences—contextual, in-session intelligence rather than third-party cookie trails.

Built for speed, not replatforms

Drop in Recommend, SmartSuggest, and Assist alongside your current e-commerce store to speed up performance—no rip-and-replace required.

Works from day one — no cold start

Personalizes for anonymous or authenticated shoppers using live session signals and your catalog, so value shows up fast.

Why It Matters for Your Business

Book a Personalized Demo

Personalization only works when it’s timely, contextual, and private. SearchAI transforms search into real-time, 1:1 guidance using live session signals and your catalog—not surveillance. We suggest next-best items and add on-page comparisons so shoppers decide in the moment. That’s how eCommerce becomes both effortless and measurable at scale.

Timo Selvaraj, Chief Product Officer, SearchBlox