What is a knowledge graph?

A knowledge graph is a structured representation of information that connects entities, relationships, and attributes into a semantic model. It enables systems to understand how data points relate to one another, supporting contextual search, reasoning, and AI applications.

How does a knowledge graph improve enterprise search?

A knowledge graph enhances enterprise search by modeling relationships between entities rather than relying only on keyword matching. This improves contextual relevance, structured retrieval, and more accurate AI-generated responses.

What are the key components of a knowledge graph?

Core components include entities, relationships, attributes, an ontology defining structure, and a graph database for storing and querying connected data.

What is the difference between hybrid search and a knowledge graph?

Hybrid search combines keyword and vector retrieval to find relevant documents. A knowledge graph explicitly models relationships between entities, enabling structured reasoning and relationship-aware intelligence.

How do knowledge graphs support AI chat and AI agents?

Knowledge graphs ground AI systems in structured entity relationships. This reduces hallucinations, improves response structure, and enables agents to navigate enterprise dependencies with contextual awareness.

OpenSearch is an open source search and analytics engine used to index data and run fast queries at scale. It is commonly used for application search, log analytics, and enterprise search foundations.

What is SearchBlox SearchAI on OpenSearch?

SearchAI on OpenSearch is a complete enterprise GenAI search platform built on OpenSearch. It adds Hybrid Search, RAG, AI Overview, chat, assist, recommendations, SmartFAQs, and agent workflows - while keeping OpenSearch as the core engine.

How does OpenSearch integrate with SearchAI?

SearchAI uses OpenSearch as the indexing and retrieval layer. SearchAI adds the application layer on top - connectors and crawlers, secure collections, relevance tuning, Hybrid Search, and RAG - then delivers results as search, summaries, chat, and agent actions.

Can SearchAI work with Amazon OpenSearch Service or my own OpenSearch cluster?

Yes. You can connect SearchAI to supported OpenSearch deployments, including Amazon OpenSearch Service, so you can keep your OpenSearch environment and add the GenAI layer on top.

How do connectors and crawlers feed data into OpenSearch for GenAI?

SearchAI uses connectors and crawlers to pull content from business systems, websites, file shares, and cloud repositories. It parses and prepares the content, then indexes it into OpenSearch collections so Hybrid Search and RAG can answer from your real data.

What is Hybrid Search on OpenSearch in SearchAI?

Hybrid Search combines keyword relevance with semantic understanding to improve result quality on OpenSearch data. SearchAI helps route queries, tune ranking, and return results that match intent - not just exact terms.

How does RAG on OpenSearch work with SearchAI chat, AI Overview, and Assist?

SearchAI retrieves the best matching content from OpenSearch, then uses it as grounded context to generate summaries, answers, and chat responses. Assist can also compare and summarize across multiple results, without leaving search.

How does SearchAI handle security and governance for GenAI on OpenSearch?

SearchAI applies permission aware access controls so users only see what they are allowed to see, across search, RAG, chat, and agents. It supports common enterprise identity patterns like SSO and can run within your network or VPC to align with internal security and compliance needs.

What do SearchAI Agents do on top of OpenSearch?

SearchAI Agents turn OpenSearch knowledge into action. They can automate steps like routing requests, drafting responses, summarizing cases, and guiding workflows - using your indexed content as the trusted source of context.

How is SearchAI on OpenSearch priced?

SearchAI is designed as a complete GenAI application layer on OpenSearch with predictable pricing. Instead of building and maintaining separate components for ingestion, enrichment, relevance, RAG, and governance, teams can deploy a unified platform with a budgetable cost model.

NEW! Production-ready GenAI in 2026 - The architecture blueprint enterprise leaders need to scale GenAI Get Started.

NEW! Production-ready GenAI in 2026 - The architecture blueprint enterprise leaders need to scale GenAI Get Started.

NEW! Production-ready GenAI in 2026 - The architecture blueprint enterprise leaders need to scale GenAI Get Started.

Home

SearchAI

Enterprise Search

Solutions

Pricing

Resources

About

Turn OpenSearch into an
Intelligent GenAI Platform

Deploy RAG, Hybrid Search, and AI Agents directly on your existing OpenSearch clusters.

Fixed Cost. Unlimited Queries. Enterprise Ready.

See All Features

Platform Architecture

Buy VS. Build Questions

Download For Free

How SearchBlox can
Supercharge OpenSearch?

How SearchBlox can Supercharge OpenSearch?

OpenSearch is a powerful engine, but turning it into enterprise-grade GenAI is a complex orchestration.

SearchBlox SearchAI adds the full application layer. We handle connectors and crawlers, ingestion and data enrichment, Hybrid Search, RAG, AI answers, chatbots and agents with governance built in - a complete GenAI solution on OpenSearch at a predictable fixed price.

Unify GenAI on OpenSearch.

Design and launch AI Search, ChatBot, Assist, Recommend, Agents, SmartFAQs and SmartSuggest on one GenAI platform, all running securely on your OpenSearch data

Explore SearchAI

Connect 300+ data sources.

Ingest content from 300+ systems and sites in 37 languages and 40+ formats, with connectors, crawlers and OCR handling scanned and image heavy files before OpenSearch.

See all Supported Connectors

Deploy on prem or in cloud.

Run SearchAI with OpenSearch in your own data center or cloud, including Amazon OpenSearch Service, while keeping full control of your search environment.

Schedule A Demo

Go live with search in minutes

Install, configure a collection and see live OpenSearch based results in minutes using the admin console and built in UI templates for search and discovery.

Meet SearchBlox

Automatic data enrichment

Let AI driven enrichment add titles, summaries, topics and intent signals before indexing, so OpenSearch returns cleaner, more relevant results and answers.

See how Automatic Relevance works

AI powered personalization

SearchAI uses session behaviour and GenAI signals to tailor results and recommendations for every user - across ecommerce, support and workplace search.

Know more about SearchAI Recommend

Protect data with enterprise security.

Enforce collection, document and field level security with encryption and SSO through LDAP, Active Directory or Okta, so every GenAI answer respects your access rules.

Security Baked into Search

Control costs with fixed pricing.

Avoid hidden surprises or lock in with transparent pricing for SearchAI and Private LLM options, designed to keep GenAI costs predictable as usage grows.

See all Plans

Rely on expert support.

Get platinum level, SLA backed support from the SearchBlox team so OpenSearch and SearchAI stay healthy, tuned and ready for demanding production workloads.

Schedule A Demo

Advanced features, customer support, and additional security come standard.

Deciding to build vs. buy your OpenSearch
solution? Here are the real questions to ask:

Fixed Cost Predictability

Time-to-Value Speed

Launch on Cloud or On-Prem

Fixed Cost. No Surprises.

Unlike consumption-based AI APIs that penalize success with higher bills, SearchBlox offers a flat annual subscription. You own the OpenSearch infrastructure, we provide the software license.

Budget Certainty: One fixed invoice per year, regardless of adoption spikes.

No Document Limits: Index as much data as your hardware can handle.

No Per-Query Fees: Run millions of searches or RAG generations without penalty.

Schedule A Demo, Or Download For Free

Fixed Cost Predictability

Time-to-Value Speed

Launch on Cloud or On-Prem

Fixed Cost. No Surprises.

Unlike consumption-based AI APIs that penalize success with higher bills, SearchBlox offers a flat annual subscription. You own the OpenSearch infrastructure, we provide the software license.

Budget Certainty: One fixed invoice per year, regardless of adoption spikes.

No Document Limits: Index as much data as your hardware can handle.

No Per-Query Fees: Run millions of searches or RAG generations without penalty.

Schedule A Demo, Or Download For Free

TRUSTED BY LEADING ENTERPRISES

Solutions for Every Enterpise AI Need

Solutions for Every
Enterpise AI Need

Solutions for Every Enterpise AI Need

More than 600+ organizations, including Fortune 500 companies, government, healthcare and financial institutions, rely on SearchBlox for mission-critical search and GenAI on OpenSearch

Enterprise and Intranet Search
Unite site, portal and intranet search on top of your OpenSearch data.
Blend keyword, vector and Private LLM signals for higher-quality relevance.
Let employees move from AI answers straight into cited source documents.
Customer Self-Service and Support
Run AI search across FAQs, knowledge bases and case history on OpenSearch.
Deflect tickets with SmartFAQs and ChatBot answers that include citations.
Use search and chat analytics to spot content gaps and cut handle time.
Operations and Agent Automation
Use SearchAI Agents to automate routing, ticket creation and workflow steps.
Give human agents RAG-based summaries of policies, cases and prior interactions.
Keep every action grounded in OpenSearch data with full audit and controls.
Ecommerce and Product Discovery
Layer SearchAI Recommend and SmartSuggest over OpenSearch product catalogs.
Deliver semantic product search, filters and comparisons that boost conversion.
Personalize results and recommendations using behaviour and intent signals.

Power search, chat and agents from one platform.

See how SearchAI on OpenSearch powers search, chatbots, agents and personalization from one secure GenAI platform.

See how our template enhances your operations and opens doors to new growth opportunities.

AI Search

Blend keyword and vector results on OpenSearch so users find the right content on the first try.

AI ChatBots

Answer questions with chat experiences that only use your OpenSearch content and respect permissions.

AI Agents

Let agents route tickets, update systems and summarise cases, all using OpenSearch as the source of truth.

AI Personalization

Rank results, answers and content blocks for each user based on behaviour, role and intent signals.

Ready to Supercharge OpenSearch?

Join 600+ organizations using SearchBlox to deliver secure, intelligent search and GenAI experiences.

Book a SearchAI + OpenSearch Demo

“Our goal with SearchAI on OpenSearch is simple - keep your search engine in place and let you leverage all your OpenSearch expertise in a complete GenAI platform.”

Timo Selvaraj, Chief Product Officer, SearchBlox

You’re in excellent company.

More than 600 enterprises — some of the biggest names in government, healthcare, and financial services — use SearchBlox to power their insight engine.

You’re in excellent company.

More than 600 enterprises — some of the biggest names in government, healthcare and financial services — use SearchBlox to power their insight engine.

You’re in excellent company.

More than 600 enterprises — some of the biggest names in government, healthcare and financial services — use SearchBlox to power their insight engine.

Enhance your users’ digital experience.

Get started in minutes — for free.

Security & Compliance

Certifications

SearchAI is SOC 2 attested, HIPAA aligned, ISO/IEC 27001:2022 certified and ISO/IEC 42001:2023 certified.

We build AI-driven software to help organizations leverage their unstructured, and structured data for operational success.

4870 Sadler Road, Suite 300, Glen Allen, VA 23060 sales@searchblox.com | (866) 933-3626

Schedule Demo

Still learning about AI? See our comprehensive Enterprise Search, Knowledge Graph 101, RAG 101, ChatBot 101, and AI Agents 101 guides.

Enhance your users’ digital experience.

Get started in minutes — for free.

Security & Compliance

Certifications

SearchAI is SOC 2 attested, HIPAA aligned, and ISO/IEC 27001:2022 certified.

We build AI-driven software to help organizations leverage their unstructured, and structured data for operational success.

4870 Sadler Road, Suite 300, Glen Allen, VA 23060 sales@searchblox.com | (866) 933-3626

Schedule Demo

Still learning about AI? See our comprehensive Enterprise Search, Knowledge Graph 101, RAG 101, ChatBot 101, and AI Agents 101 guides.

Enhance your users’ digital experience.

Get started in minutes — for free.

Security & Compliance

Certifications

SearchAI is SOC 2 attested, HIPAA aligned, ISO/IEC 27001:2022 certified and ISO/IEC 42001:2023 certified.

We build AI-driven software to help organizations leverage their unstructured, and structured data for operational success.

4870 Sadler Road, Suite 300, Glen Allen, VA 23060 sales@searchblox.com | (866) 933-3626

Schedule Demo

Still learning about AI? See our comprehensive Enterprise Search, Knowledge Graph 101, RAG 101, ChatBot 101, and AI Agents 101 guides.

Turn OpenSearch into anIntelligent GenAI Platform

Turn OpenSearch into anIntelligent GenAI Platform

Turn OpenSearch into anIntelligent GenAI Platform

Deploy RAG, Hybrid Search, and AI Agents directly on your existing OpenSearch clusters.

Deploy RAG, Hybrid Search, and AI Agents directly on your existing OpenSearch clusters.

Deploy RAG, Hybrid Search, and AI Agents directly on your existing OpenSearch clusters.

Fixed Cost. Unlimited Queries. Enterprise Ready.

Fixed Cost. Unlimited Queries. Enterprise Ready.

Fixed Cost. Unlimited Queries. Enterprise Ready.

How SearchBlox can Supercharge OpenSearch?

How SearchBlox can Supercharge OpenSearch?

Advanced features, customer support, and additional security come standard.

Advanced features, customer support, and additional security come standard.

Advanced features, customer support, and additional security come standard.

Deciding to build vs. buy your OpenSearchsolution? Here are the real questions to ask:

Deciding to build vs. buy your OpenSearchsolution? Here are the real questions to ask:

Deciding to build vs. buy your OpenSearchsolution? Here are the real questions to ask:

Fixed Cost. No Surprises.

Fixed Cost. No Surprises.

Solutions for Every Enterpise AI Need

Solutions for EveryEnterpise AI Need

Solutions for Every Enterpise AI Need

Power search, chat and agents from one platform.