NEW! SearchBlox is now an Adobe Gold Technology Partner - Add Agentic Search to Adobe Experience Manager I Get Started.

NEW! SearchBlox is now an Adobe Gold Technology Partner - Add Agentic Search to Adobe Experience Manager I Get Started.

NEW! SearchBlox is now an Adobe Gold Technology Partner - Add Agentic Search to Adobe Experience Manager I Get Started.

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SearchAI Hyper-Personalization

Make shopper intent matter at the point of discovery.

SearchAI personalizes eCommerce discovery using what the shopper is doing now, what your customer systems already know, and how every product relates to their needs.

Deep intent understanding

Evolving shopper profiles

Automatic Product Knowledge Graphs

Private deployment

SearchAI Hyper-Personalization

Make shopper intent matter at the point of discovery.

SearchAI personalizes eCommerce discovery using what the shopper is doing now, what your customer systems already know, and how every product relates to their needs.

Deep intent understanding

Evolving shopper profiles

Automatic Product Knowledge Graphs

Private deployment

SearchAI Hyper-Personalization

Make shopper intent matter at the point of discovery.

SearchAI personalizes eCommerce discovery using what the shopper is doing now, what your customer systems already know, and how every product relates to their needs.

Deep intent understanding

Evolving shopper profiles

Automatic Product Knowledge Graphs

Private deployment

How discovery gets smarter

How discovery gets smarter

How discovery gets smarter

Turn shopper data into better product discovery.

Turn shopper data into better product discovery.

Turn shopper data into better product discovery.

SearchAI brings together live intent, customer data, evolving shopper profiles, and product relationships to improve search, recommendations, and visual discovery.

SearchAI brings together live intent, customer data, evolving shopper profiles, and product relationships to improve search, recommendations, and visual discovery.

Understand what shoppers want now from their query, image, clicks and recent views.

Use approved CDP, CRM, loyalty, preference and purchase data to personalize search.

Keep each shopper profile current as they browse and buy, and carry useful context into future visits.

Match each shopper’s need to the right products, alternatives, accessories and complementary items.

CDP + Commerce integration

CDP + Commerce integration

CDP + Commerce integration

Your customer data, activated inside search.

Your customer data, activated inside search.

Your customer data, activated inside search.

The CDP knows the customer. SearchAI brings approved customer context into discovery so search results and recommendations reflect the shopper in front of them. Your customer systems remain the source of record.

The CDP knows the customer. SearchAI brings approved customer context into discovery so search results and recommendations reflect the shopper in front of them. Your customer systems remain the source of record.

The CDP knows the customer. SearchAI brings approved customer context into discovery so search results and recommendations reflect the shopper in front of them. Your customer systems remain the source of record.

01

Connect across your eCommerce stack

Connect across your eCommerce stack

Connect across your eCommerce stack

Use APIs and supported integrations across commerce platforms and customer-data systems.

Use APIs and supported integrations across commerce platforms and customer-data systems.

Use APIs and supported integrations across commerce platforms and customer-data systems.

02

Keep source systems in control

Keep source systems in control

Keep source systems in control

Customer records remain managed where they already live.

Customer records remain managed where they already live.

Customer records remain managed where they already live.

03

Turn approved data into ranking signals

Turn approved data into ranking signals

Turn approved data into ranking signals

Apply loyalty tier, lifecycle stage, customer value, preferences, and purchase history during discovery.

Apply loyalty tier, lifecycle stage, customer value, preferences, and purchase history during discovery.

Apply loyalty tier, lifecycle stage, customer value, preferences, and purchase history during discovery.

Purchase intelligence

Purchase intelligence

Purchase intelligence

Let every order improve

the next visit.

Let every order improve

the next visit.

Let every order improve

the next visit.

Each order adds useful context about what the shopper owns, prefers and may need next.

Each order adds useful context about what the shopper owns, prefers and may need next.

Each order adds useful context about what the shopper owns, prefers and may need next.

Extract useful purchase signals

Extract useful purchase signals

Extract useful purchase signals

Identify category, brand, price range, style, and product characteristics.

Identify category, brand, price range, style, and product characteristics.

Identify category, brand, price range, style, and product characteristics.

Update the shopper profile

Update the shopper profile

Update the shopper profile

Carry ownership, RFM, and changing preferences into future visits.

Carry ownership, RFM, and changing preferences into future visits.

Carry ownership, RFM, and changing preferences into future visits.

Identify the next need

Identify the next need

Identify the next need

Surface relevant refills, replacements, upgrades, and accessories.

Surface relevant refills, replacements, upgrades, and accessories.

Surface relevant refills, replacements, upgrades, and accessories.

Product Knowledge Graph

Product Knowledge Graph

Product Knowledge Graph

Understand how every product relates.

Understand how every product relates.

Understand how every product relates.

Map relationships across the catalog so SearchAI can connect shopper needs with products that fit.

Map relationships across the catalog so SearchAI can connect shopper needs with products that fit.

Map relationships across the catalog so SearchAI can connect shopper needs with products that fit.

Map product relationships

Map product relationships

Map product relationships

Connect attributes, categories, intended uses, alternatives, and complementary items.

Connect attributes, categories, intended uses, alternatives, and complementary items.

Connect attributes, categories, intended uses, alternatives, and complementary items.

Check fit and compatibility

Check fit and compatibility

Check fit and compatibility

Recommend products and accessories that work with what the shopper needs or already owns.

Recommend products and accessories that work with what the shopper needs or already owns.

Recommend products and accessories that work with what the shopper needs or already owns.

Improve every discovery path

Improve every discovery path

Improve every discovery path

Use the same relationships across search, recommendations, bundles, and visual discovery.

Use the same relationships across search, recommendations, bundles, and visual discovery.

Use the same relationships across search, recommendations, bundles, and visual discovery.

One platform for eCommerce search, personalization, and AI.

Search, recommendations, visual discovery, RAG, chat and AI agents in one integrated platform, with fixed annual pricing.

One platform for eCommerce search, personalization, and AI.

Search, recommendations, visual discovery, RAG, chat and AI agents in one integrated platform, with fixed annual pricing.

One platform for eCommerce search, personalization, and AI.

Search, recommendations, visual discovery, RAG, chat and AI agents in one integrated platform, with fixed annual pricing.

Configurable shopper profiles

Configurable shopper profiles

Build the shopper profile your business actually needs.

Build the shopper profile your business actually needs.

Build the shopper profile your business actually needs.

Choose the attributes that matter to your products and customers. SearchAI builds and updates each profile using approved customer data and shopper behaviour, then applies those attributes to search and recommendations.

Choose the attributes that matter to your products and customers. SearchAI builds and updates each profile using approved customer data and shopper behaviour, then applies those attributes to search and recommendations.

Choose the attributes that matter to your products and customers. SearchAI builds and updates each profile using approved customer data and shopper behaviour, then applies those attributes to search and recommendations.

Shopper profile / Beauty
Skin typeSensitive
Skin goalsHydration
Product concernsFragrance-free
Ingredient preferencesCeramides
BudgetMedium-High
Profile attributes → personalised results
Barrier Serum
Barrier Serum
$38
Ceramide Cream
Ceramide Cream
$29
Sensitive-skin fit
Hydration goal
Within budget

One shopper context

One shopper context

One shopper context across every discovery experience.

One shopper context across every discovery experience.

One shopper context across every discovery experience.

SearchAI carries live intent, profile attributes, purchase history, and Product Knowledge Graph relationships across search, browse, recommendations, and visual discovery.

SearchAI carries live intent, profile attributes, purchase history, and Product Knowledge Graph relationships across search, browse, recommendations, and visual discovery.

SearchAI carries live intent, profile attributes, purchase history, and Product Knowledge Graph relationships across search, browse, recommendations, and visual discovery.

Rank search results, category pages, and product listings using current intent and known preferences.

waterproof shoes not bulky
Active shopper context
Intentwaterproof
Brand affinityHigh
BudgetMid-range
OwnsTrail shoes
Best matchBest match
Best match
Matches intent + profile
Alternative
Alternative
Similar need, lower price
Same shopper context
IntentProfilePurchase historyProduct relationships
Applied across search · recommendations · visual discovery

Governed personalization

Governed personalization

Governed personalization

Keep customer context within your controls.

Keep customer context within your controls.

Keep customer context within your controls.

SearchAI keeps customer identifiers, profile attributes, and purchase context within the deployment, access, and retention policies your organization defines. Private LLM options can keep AI processing inside the same controlled environment.

SearchAI keeps customer identifiers, profile attributes, and purchase context within the deployment, access, and retention policies your organization defines. Private LLM options can keep AI processing inside the same controlled environment.

SearchAI keeps customer identifiers, profile attributes, and purchase context within the deployment, access, and retention policies your organization defines. Private LLM options can keep AI processing inside the same controlled environment.

eCommerce

leaders

Scale personalized discovery to improve conversion, while controlling which signals influence results.

eCommerce

leaders

Scale personalized discovery to improve conversion, while controlling which signals influence results.

eCommerce

leaders

Scale personalized discovery to improve conversion, while controlling which signals influence results.

Merchandising

teams

Improve ranking, alternatives and bundles, with control to boost or suppress products.

Merchandising

teams

Improve ranking, alternatives and bundles, with control to boost or suppress products.

Merchandising

teams

Improve ranking, alternatives and bundles, with control to boost or suppress products.

Digital

teams

Carry the same shopper context across search, browse, recommendations and visual discovery.

Digital

teams

Carry the same shopper context across search, browse, recommendations and visual discovery.

Digital

teams

Carry the same shopper context across search, browse, recommendations and visual discovery.

Data & security

teams

Control which attributes are used, who can change rules, and how access and retention are enforced.

Data & security

teams

Control which attributes are used, who can change rules, and how access and retention are enforced.

Data & security

teams

Control which attributes are used, who can change rules, and how access and retention are enforced.

On-premises

On-premises

On-premises

Customer cloud

Customer cloud

Customer cloud

Managed service

Managed service

Managed service

Private LLM

Private LLM

Private LLM

Role-based access · SSO and SAML · Encryption in transit and at rest

Role-based access · SSO and SAML · Encryption in transit and at rest

Role-based access · SSO and SAML · Encryption in transit and at rest

ISO/IEC 27001:2022 Certified ISMS

·

ISO/IEC 42001:2023 Certified AI Management System

SOC 2 Security Attested

·

HIPAA Aligned

Built on SearchAI

Built on SearchAI

One platform for eCommerce search, personalization, and AI.

One platform for eCommerce search, personalization, and AI.

Search, recommendations, visual discovery, RAG, chat and AI agents in one integrated platform, with fixed annual pricing.

Search, recommendations, visual discovery, RAG, chat and AI agents in one integrated platform, with fixed annual pricing.

Built on SearchAI

One platform for eCommerce search, personalization, and AI.

Search, recommendations, visual discovery, RAG, chat and AI agents in one integrated platform, with fixed annual pricing.

You’re in excellent company.

More than 600 enterprises — some of the biggest names in government, healthcare, and financial services — use SearchBlox to power their insight engine.

You’re in excellent company.

More than 600 enterprises — some of the biggest names in government, healthcare and financial services — use SearchBlox to power their insight engine.

You’re in excellent company.

More than 600 enterprises — some of the biggest names in government, healthcare and financial services — use SearchBlox to power their insight engine.