NEW! Reimagining the eCommerce Search Experience with SearchAI Get Started.

NEW! Reimagining the eCommerce Search Experience with SearchAI Get Started.

NEW! Reimagining the eCommerce Search Experience with SearchAI Get Started.

understanding the four stages of enterprise search white paper video background image

SearchBlox SearchAI Named a Major Player in IDC MarketScape 2025

SearchBlox SearchAI Named a Major Player in IDC MarketScape 2025

SearchBlox SearchAI Named a Major Player in IDC MarketScape 2025

for Worldwide General-Purpose Knowledge Discovery Software

for Worldwide General-Purpose Knowledge Discovery Software

for Worldwide General-Purpose Knowledge Discovery Software

For the second time , SearchBlox has been recognized as a Major Player in the IDC MarketScape: Worldwide General-Purpose Knowledge Discovery Software 2025 Vendor Assessment.

For the second time , SearchBlox has been recognized as a Major Player in the IDC MarketScape: Worldwide General-Purpose Knowledge Discovery Software 2025 Vendor Assessment.

For the second time , SearchBlox has been recognized as a Major Player in the IDC MarketScape: Worldwide General-Purpose Knowledge Discovery Software 2025 Vendor Assessment.

understanding the four stages of enterprise search white paper video background image
understanding the four stages of enterprise search white paper video background image
understanding the four stages of enterprise search white paper video background image

IDC MarketScape Worldwide General-Purpose Knowledge Discovery Software, Vendor Assessment, November 2025, IDC #US53011225e

IDC MarketScape Worldwide General-Purpose Knowledge Discovery Software, Vendor Assessment, November 2025, IDC #US53011225e

Download the 2025 IDC MarketScape Report

Download the 2025 IDC MarketScape Report

Access the Complete IDC MarketScape Analysis

Strengths identified by IDC MarketScape

Strengths identified by IDC MarketScape

1. Fully integrated search and RAG platform

SearchAI is an inclusive, feature-rich platform with a hybrid, multimodal search architecture that combines vector and keyword search for accurate and contextual outcomes. With integrated RAG and a private LLM, customers can quickly build and deploy internal or customer-facing GenAI applications such as document comparisons and summarizations, assistants, chatbots, and agents. The private LLM runs on a customer's own infrastructure, ensuring data residency and privacy.

2. Straightforward pricing model

SearchBlox offers a straightforward, fixed, annual pricing. The self-managed tiers — single server and high availability cluster — come with standard support, including all platform features such as GenAI capabilities, prebuilt connectors, and integrated RAG. Its transparent model is designed to eliminate hidden costs and make budgeting predictable. The fixed cost model eliminates ambiguity that can come with token-based pricing and allows customers to scale as the content/document volumes grow.

3. Private LLM deployment

SearchBlox's private LLM is a key feature of its enterprise AI platform for secure on-premises or private cloud solutions. The private LLM is natively integrated with RAG. In addition to data security, it has cost and scale implications, as SearchBlox offers a fixed cost and customers do not have to manage embedding or token spend.

Customer Outcomes We Power Today

Customer Outcomes We Power Today

  • 50–70% faster knowledge retrieval

  • 30–50% reduction in support resolution times

  • 3–5x lower cost vs. token-metered LLM solutions

  • Rapid launch of GenAI apps in days, not months

  • Deployment flexibility: on-prem, private cloud, hybrid, or public cloud

  • 329+ connectors and ingestion pathways

  • Fully governed access control across repositories & workspaces

See Why SearchAI Was Recognized

See Why SearchAI Was Recognized

Let us show you how SearchAI can power your enterprise search, RAG, GenAI assistants, knowledge workflows, and agentic applications.

Let us show you how SearchAI can power your enterprise search, RAG, GenAI assistants, knowledge workflows, and agentic applications.

Book a Demo

Book a Demo

IDC MarketScape: Worldwide General-Purpose Knowledge Discovery Software 2025 Vendor Assessment, Amy Machado, doc #US53011225, November 2025

IDC MarketScape: Worldwide General-Purpose Knowledge Discovery Software 2025 Vendor Assessment, Amy Machado, doc #US53011225, November 2025

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.

Enhance your users’ digital experience.

Security & Compliance

Certifications

SearchAI is SOC 2 attested, HIPAA aligned, ISO/IEC 27001:2022 certified and ISO/IEC 42001:2023 certified.

Enhance your users’ digital experience.

Security & Compliance

Certifications

SearchAI is SOC 2 attested, HIPAA aligned, ISO/IEC 27001:2022 certified and ISO/IEC 42001:2023 certified.

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