Scale 24/7 customer support one conversation at a time.
Your business is always on. Your customer support should be, too.
Avoid employee burnout and keep customers happy with SearchAI ChatBot.
Reduce call center volume and increase first touch resolution, saving money and freeing your support agents to solve more complex issues.
Offer 24/7 self-service support that scales with no additional effort or content creation.
Instantly answer questions, guide users through multi-step tasks, and provide relevant recommendations connected to the users’ digital journey.
Keep up with demand.
In 2020, digital commerce saw 10 years worth of growth in three months and you’re scrambling to keep up with the unprecedented customer support demands. The last thing you want to do is keep customers waiting or frustrate them so much they bounce.
Get answers faster.
With SearchAI ChatBot, you can automatically answer common questions faster with scalable support that costs less. And when SearchAI ChatBot helps people reset their passwords or choose the best router for their home office, your customer support team can focus on solving more complex issues.
Start chatting sooner.
The best part is that SearchAI ChatBot uses your existing content and Natural Language Processing (NLP) to build your conversational model. So you’ll be up and running — and better serving your customers — in no time.