Insights + Innovation

Insight engines help you discover, organize and analyze data. They’re key to digital transformation. Here’s what you need to know.

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The Case for Private LLMs in Organizations https://www.searchblox.com/wp-content/uploads/2023/10/SearchBlox_PrivateLLM_Cover_v2.png 2560 1435 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2023/10/SearchBlox_PrivateLLM_Cover_v2.png October 27, 2023 October 31, 2023

The Case for Private LLMs in Organizations

As generative AI continues to evolve, it’s crucial for businesses to balance growth with safeguarding data and resources. Private LLMs make that possible.

Advancing Knowledge Management and Conversational AI https://www.searchblox.com/wp-content/uploads/2023/10/SearchBlox_Blog_KnowledgeConversationAI_10.07.2023.jpg 1500 844 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2023/10/SearchBlox_Blog_KnowledgeConversationAI_10.07.2023.jpg October 10, 2023 October 17, 2023

Advancing Knowledge Management and Conversational AI

In the knowledge economy, ideas have become the valuable raw materials that drive economic advantage, supported by powerful knowledge management infrastructure.

SearchAI ChatBot: Your Answer to ChatGPT https://www.searchblox.com/wp-content/uploads/2023/08/SearchBlox10.5_GradientBackground_A.png 1750 1000 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2023/08/SearchBlox10.5_GradientBackground_A.png September 2, 2023 October 9, 2023

SearchAI ChatBot: Your Answer to ChatGPT

In the world of AI-driven chat solutions, ChatGPT stands as a paradigm of innovation. Today, we’re thrilled to present a…

The value of conversational AI for organizations.

Unlock the Last Mile of Knowledge with Conversational AI https://www.searchblox.com/wp-content/uploads/2023/07/SearchBlox_ConversationalAI_072023_1465545513-scaled.jpeg 2560 1463 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2023/07/SearchBlox_ConversationalAI_072023_1465545513-scaled.jpeg July 16, 2023 July 24, 2023

Unlock the Last Mile of Knowledge with Conversational AI

By digitizing knowledge through conversations, organizations can empower employees, improve productivity, and future-proof their operations by preserving critical IP and sharing knowledge across the enterprise.

Empowering Call Centers: Efficiency, Reduced Volume, Enhanced Experiences https://www.searchblox.com/wp-content/uploads/2023/06/SearchBlox_CallCenters_Blog_Cover.jpeg 2000 1334 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2023/06/SearchBlox_CallCenters_Blog_Cover.jpeg June 8, 2023 June 9, 2023

Empowering Call Centers: Efficiency, Reduced Volume, Enhanced Experiences

SearchBlox’s suite of revolutionary products for call centers streamline operations, reduce volume and help customer support agents shorten handle times.

Confirm the Value of AI Before You Make an Investment https://www.searchblox.com/wp-content/uploads/2023/05/SearchBlox_ChatAI_Value05.2023.png 2000 1331 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2023/05/SearchBlox_ChatAI_Value05.2023.png May 19, 2023 May 23, 2023

Confirm the Value of AI Before You Make an Investment

There is a lot of excitement about what AI can do within, or across, different platforms, but there are still questions on the value it will actually deliver.

Generative AI for Search Increases Findability https://www.searchblox.com/wp-content/uploads/2023/01/SearchBlox_GenerativeAI_Findability.jpg 2000 1125 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2023/01/SearchBlox_GenerativeAI_Findability.jpg January 25, 2023 May 19, 2023

Generative AI for Search Increases Findability

Asking “good questions” has often been regarded as an art and science. But recent artificial intelligence advancements, particularly in Generative AI, are giving consumers the freedom to ask whatever question comes to mind.

Using SmartSynonyms™️ to Enhance Search https://www.searchblox.com/wp-content/uploads/2023/01/SearchBlox_SmartSynonyms_TeamMeeting.jpg 1500 844 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2023/01/SearchBlox_SmartSynonyms_TeamMeeting.jpg January 9, 2023 January 13, 2023

Using SmartSynonyms™️ to Enhance Search

Every year, teams spend countless hours maintaining and expanding synonyms for their organization’s search platform. Unfortunately, this effort is manual and cumbersome — until now.

SearchBlox Abstract Background

SearchBlox Recognized on 2022 Gartner® Magic Quadrant™ for Insight Engines https://www.searchblox.com/wp-content/uploads/2022/09/SB_Gartner_Digital_1360927961.jpeg 2000 1125 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2022/09/SB_Gartner_Digital_1360927961.jpeg December 15, 2022 December 16, 2022

SearchBlox Recognized on 2022 Gartner® Magic Quadrant™ for Insight Engines

We’re excited to share that SearchBlox has been recognized in the 2022 Gartner® Magic Quadrant™ for Insight Engines.

Driving CX Excellence Using Intelligent Search https://www.searchblox.com/wp-content/uploads/2022/11/SB_CXExperienceExcellence_Blog.jpeg 2000 1334 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2022/11/SB_CXExperienceExcellence_Blog.jpeg November 10, 2022 November 11, 2022

Driving CX Excellence Using Intelligent Search

Many companies pour money into the architecture, design and promotion of their websites only to deliver a subpar search experience. But the world of AI-powered intelligent search has the potential to be a game-changer for your organization’s website and the experience of those that visit it.

A woman paying for products online.

How SearchBlox Solves the Search Relevance Problem https://www.searchblox.com/wp-content/uploads/2022/10/SB_RelevanceTuning_928613118.jpeg 2000 1333 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2022/10/SB_RelevanceTuning_928613118.jpeg October 14, 2022 October 19, 2022

How SearchBlox Solves the Search Relevance Problem

Employees and customers want their questions answered fast and accurately. If they don’t find what they need, they leave – fast and frustrated. But it’s not just the search engine that plays a role. The real issue to improving the customer search experience is search relevance.

Data Automation Animation

Why Enterprise Search is Critical for DX https://www.searchblox.com/wp-content/uploads/2022/08/SB_EnterpriseSearchDX_Background_v2.gif 750 250 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2022/08/SB_EnterpriseSearchDX_Background_v2.gif August 12, 2022 October 26, 2022

Why Enterprise Search is Critical for DX

Even with its ability to deliver meaningful business outcomes quickly and efficiently, Enterprise Search is often overlooked in the Digital Experience (DX) conversation.

FAQ Frustration

FAQs are Broken. Here’s Why and What to Do About It https://www.searchblox.com/wp-content/uploads/2022/06/SB_SmartFAQs_Blog_FrustratedUser_1134029521.jpeg 2000 1335 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2022/06/SB_SmartFAQs_Blog_FrustratedUser_1134029521.jpeg June 1, 2022 June 2, 2022

FAQs are Broken. Here’s Why and What to Do About It

FAQs exist to make it easy to find information. Their purpose is to deflect as many support calls as possible. But, for companies with complex offerings, users rarely have simple, straightforward questions. It begs the question, are FAQs serving anyone?

Digital Data Systems

Three Problems That Intelligent Search Solves for You https://www.searchblox.com/wp-content/uploads/2022/03/SB_DataBackground_032022.jpeg 1500 844 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2022/03/SB_DataBackground_032022.jpeg March 30, 2022 March 31, 2022

Three Problems That Intelligent Search Solves for You

If you’re still thinking about enterprise search in terms of keywords, filters, and featured results, your organization risks falling behind. Here’s what’s possible now with SearchBlox.

Relaxing At Desk

Replace Adobe Search&Promote with AI-Powered Search https://www.searchblox.com/wp-content/uploads/2021/12/SB_AdobeSearchReplace_v1-scaled.jpeg 2560 1707 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2021/12/SB_AdobeSearchReplace_v1-scaled.jpeg December 10, 2021 February 9, 2022

Replace Adobe Search&Promote with AI-Powered Search

A modern, AI-powered search solution creates better search experiences and more connected enterprise. Help your customers and teams make better decisions faster with our suite of AI-powered tools. Move from Adobe Search&Promote to SearchBlox with confidence.

Woman Searching on Laptop

How Does an Organization Make Its Search Technology Better? https://www.searchblox.com/wp-content/uploads/2021/12/SB_IDCBlog_SearchTech_v1-scaled.jpeg 2560 1729 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2021/12/SB_IDCBlog_SearchTech_v1-scaled.jpeg December 10, 2021 December 15, 2021

How Does an Organization Make Its Search Technology Better?

Web search engines and prominent social media sites often provide usable and useful search results within a couple of iterations. However, many organizations’ search engines and systems can’t duplicate that success. Why is this happening?

Working on Tablet Device

Moving Beyond Traditional Enterprise Search https://www.searchblox.com/wp-content/uploads/2021/11/SB_CMSWireTranscript_v3.jpeg 2000 1335 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2021/11/SB_CMSWireTranscript_v3.jpeg November 1, 2021 February 11, 2022

Moving Beyond Traditional Enterprise Search

Learn about SearchBlox enterprise search capabilities and hear live Q&A in this CMSWire-hosted webinar.

SearchBlox Enterprise Search 10.0 https://www.searchblox.com/wp-content/uploads/2021/10/SB_10.0BlogAnnounce_v1-scaled.jpg 2560 1707 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2021/10/SB_10.0BlogAnnounce_v1-scaled.jpg October 11, 2021 February 11, 2022

SearchBlox Enterprise Search 10.0

Simple to deploy, easy to manage and truly personalize.SearchBlox Enterprise Search 10.0 is here and offers significant enhancements based on…

Four Trends Changing Enterprise Search in 2021 https://www.searchblox.com/wp-content/uploads/2021/09/SB_2021Trends_v1.jpeg 2500 1668 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2021/09/SB_2021Trends_v1.jpeg September 20, 2021 December 14, 2021

Four Trends Changing Enterprise Search in 2021

The sources of rich, decision-influencing information are everywhere yet it’s increasingly difficult to connect the dots. Too much data is left in silos and it’s holding organizations back.

Database- 3d rendering.

Fix Your Content Automatically with AI https://www.searchblox.com/wp-content/uploads/2021/09/SB_Data_NLPSearch_v1_95769788.jpeg 2500 1875 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2021/09/SB_Data_NLPSearch_v1_95769788.jpeg September 1, 2021 November 22, 2021

Fix Your Content Automatically with AI

Use artificial intelligence to automatically generate titles, descriptions, summaries, keywords and metadata to make content searchable with SearchBlox PreText Processing.

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