• 🧠 NEW! SearchBlox 10.5 offers native integration with SearchAI ChatBot. Learn More.

Insights + Innovation

Insight engines help you discover, organize and analyze data. They’re key to digital transformation. Here’s what you need to know.

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  • Artificial Intelligence
  • SearchAI
  • User Experience
  • Voice Search
  • SearchAI SmartSuggest
  • NLP
  • Personalization
  • eCommerce
  • Enterprise Search
  • Cognitive Search
  • Text Analytics
  • Elasticsearch
  • Resources
SearchAI ChatBot: Your Answer to ChatGPT
SearchAI ChatBot: Your Answer to ChatGPT 1750 1000 SearchBlox

SearchAI ChatBot: Your Answer to ChatGPT

In the world of AI-driven chat solutions, ChatGPT stands as a paradigm of innovation. Today, we’re thrilled to present a…

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Unlock the Last Mile of Knowledge with Conversational AI
The value of conversational AI for organizations.
Unlock the Last Mile of Knowledge with Conversational AI 2560 1463 SearchBlox

Unlock the Last Mile of Knowledge with Conversational AI

By digitizing knowledge through conversations, organizations can empower employees, improve productivity, and future-proof their operations by preserving critical IP and sharing knowledge across the enterprise.

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Empowering Call Centers: Efficiency, Reduced Volume, Enhanced Experiences
Empowering Call Centers: Efficiency, Reduced Volume, Enhanced Experiences 2000 1334 SearchBlox

Empowering Call Centers: Efficiency, Reduced Volume, Enhanced Experiences

SearchBlox’s suite of revolutionary products for call centers streamline operations, reduce volume and help customer support agents shorten handle times.

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Confirm the Value of AI Before You Make an Investment
Confirm the Value of AI Before You Make an Investment 2000 1331 SearchBlox

Confirm the Value of AI Before You Make an Investment

There is a lot of excitement about what AI can do within, or across, different platforms, but there are still questions on the value it will actually deliver.

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Generative AI for Search Increases Findability 2000 1125 SearchBlox

Generative AI for Search Increases Findability

Asking “good questions” has often been regarded as an art and science. But recent artificial intelligence advancements, particularly in Generative AI, are giving consumers the freedom to ask whatever question comes to mind.

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Using SmartSynonyms™️ to Enhance Search
Using SmartSynonyms™️ to Enhance Search 1500 844 SearchBlox

Using SmartSynonyms™️ to Enhance Search

Every year, teams spend countless hours maintaining and expanding synonyms for their organization’s search platform. Unfortunately, this effort is manual and cumbersome — until now.

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SearchBlox Recognized on 2022 Gartner® Magic Quadrant™ for Insight Engines
SearchBlox Abstract Background
SearchBlox Recognized on 2022 Gartner® Magic Quadrant™ for Insight Engines 2000 1125 SearchBlox

SearchBlox Recognized on 2022 Gartner® Magic Quadrant™ for Insight Engines

We’re excited to share that SearchBlox has been recognized in the 2022 Gartner® Magic Quadrant™ for Insight Engines.

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Driving CX Excellence Using Intelligent Search 2000 1334 SearchBlox

Driving CX Excellence Using Intelligent Search

Many companies pour money into the architecture, design and promotion of their websites only to deliver a subpar search experience. But the world of AI-powered intelligent search has the potential to be a game-changer for your organization’s website and the experience of those that visit it.

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How SearchBlox Solves the Search Relevance Problem
A woman paying for products online.
How SearchBlox Solves the Search Relevance Problem 2000 1333 SearchBlox

How SearchBlox Solves the Search Relevance Problem

Employees and customers want their questions answered fast and accurately. If they don’t find what they need, they leave – fast and frustrated. But it’s not just the search engine that plays a role. The real issue to improving the customer search experience is search relevance.

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Why Enterprise Search is Critical for DX
Data Automation Animation
Why Enterprise Search is Critical for DX 750 250 SearchBlox

Why Enterprise Search is Critical for DX

Even with its ability to deliver meaningful business outcomes quickly and efficiently, Enterprise Search is often overlooked in the Digital Experience (DX) conversation.

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FAQs are Broken. Here’s Why and What to Do About It
FAQ Frustration
FAQs are Broken. Here’s Why and What to Do About It 2000 1335 SearchBlox

FAQs are Broken. Here’s Why and What to Do About It

FAQs exist to make it easy to find information. Their purpose is to deflect as many support calls as possible. But, for companies with complex offerings, users rarely have simple, straightforward questions. It begs the question, are FAQs serving anyone?

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Three Problems That Intelligent Search Solves for You
Digital Data Systems
Three Problems That Intelligent Search Solves for You 1500 844 SearchBlox

Three Problems That Intelligent Search Solves for You

If you’re still thinking about enterprise search in terms of keywords, filters, and featured results, your organization risks falling behind. Here’s what’s possible now with SearchBlox.

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Replace Adobe Search&Promote with AI-Powered Search
Relaxing At Desk
Replace Adobe Search&Promote with AI-Powered Search 2560 1707 SearchBlox

Replace Adobe Search&Promote with AI-Powered Search

A modern, AI-powered search solution creates better search experiences and more connected enterprise. Help your customers and teams make better decisions faster with our suite of AI-powered tools. Move from Adobe Search&Promote to SearchBlox with confidence.

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How Does an Organization Make Its Search Technology Better?
Woman Searching on Laptop
How Does an Organization Make Its Search Technology Better? 2560 1729 SearchBlox

How Does an Organization Make Its Search Technology Better?

Web search engines and prominent social media sites often provide usable and useful search results within a couple of iterations. However, many organizations’ search engines and systems can’t duplicate that success. Why is this happening?

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Moving Beyond Traditional Enterprise Search
Working on Tablet Device
Moving Beyond Traditional Enterprise Search 2000 1335 SearchBlox

Moving Beyond Traditional Enterprise Search

Learn about SearchBlox enterprise search capabilities and hear live Q&A in this CMSWire-hosted webinar.

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SearchBlox Enterprise Search 10.0
SearchBlox Enterprise Search 10.0 2560 1707 SearchBlox

SearchBlox Enterprise Search 10.0

Simple to deploy, easy to manage and truly personalize.SearchBlox Enterprise Search 10.0 is here and offers significant enhancements based on…

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Four Trends Changing Enterprise Search in 2021 2500 1668 SearchBlox

Four Trends Changing Enterprise Search in 2021

The sources of rich, decision-influencing information are everywhere yet it’s increasingly difficult to connect the dots. Too much data is left in silos and it’s holding organizations back.

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Fix Your Content Automatically with AI
Database- 3d rendering.
Fix Your Content Automatically with AI 2500 1875 SearchBlox

Fix Your Content Automatically with AI

Use artificial intelligence to automatically generate titles, descriptions, summaries, keywords and metadata to make content searchable with SearchBlox PreText Processing.

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Understanding the Four Stages of Enterprise Search [White paper + Video]
Understanding the Four Stages of Enterprise Search [White paper + Video] 2000 1335 SearchBlox

Understanding the Four Stages of Enterprise Search [White paper + Video]

Search provides a real and powerful way to use AI in your business today. Here’s how.

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Add Voice Search to Improve e-Commerce Engagement
Joyful mature man using cellphone on the street
Add Voice Search to Improve e-Commerce Engagement 2000 1333 SearchBlox

Add Voice Search to Improve e-Commerce Engagement

Voice Search is convenient and increasingly in demand. Is your e-commerce website voice friendly?

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