Insights + Innovation

Insight engines help you discover, organize and analyze data. They’re key to digital transformation. Here’s what you need to know.

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Artificial Intelligence
NLP
Personalization
SearchAI
SearchAI SmartSuggest
User Experience
eCommerce
Enterprise Search
Cognitive Search
Text Analytics
Elasticsearch
Resources
Voice Search
Security
Cloud

Generative AI for Search Increases Findability https://www.searchblox.com/wp-content/uploads/2023/01/SearchBlox_GenerativeAI_Findability.jpg 2000 1125 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2023/01/SearchBlox_GenerativeAI_Findability.jpg January 25, 2023 January 27, 2023

Generative AI for Search Increases Findability

Asking “good questions” has often been regarded as an art and science. But recent artificial intelligence advancements, particularly in Generative AI, are giving consumers the freedom to ask whatever question comes to mind.

Using SmartSynonyms™️ to Enhance Search https://www.searchblox.com/wp-content/uploads/2023/01/SearchBlox_SmartSynonyms_TeamMeeting.jpg 1500 844 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2023/01/SearchBlox_SmartSynonyms_TeamMeeting.jpg January 9, 2023 January 13, 2023

Using SmartSynonyms™️ to Enhance Search

Every year, teams spend countless hours maintaining and expanding synonyms for their organization’s search platform. Unfortunately, this effort is manual and cumbersome — until now.

SearchBlox Abstract Background

SearchBlox Recognized on 2022 Gartner® Magic Quadrant™ for Insight Engines https://www.searchblox.com/wp-content/uploads/2022/09/SB_Gartner_Digital_1360927961.jpeg 2000 1125 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2022/09/SB_Gartner_Digital_1360927961.jpeg December 15, 2022 December 16, 2022

SearchBlox Recognized on 2022 Gartner® Magic Quadrant™ for Insight Engines

We’re excited to share that SearchBlox has been recognized in the 2022 Gartner® Magic Quadrant™ for Insight Engines.

Driving CX Excellence Using Intelligent Search https://www.searchblox.com/wp-content/uploads/2022/11/SB_CXExperienceExcellence_Blog.jpeg 2000 1334 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2022/11/SB_CXExperienceExcellence_Blog.jpeg November 10, 2022 November 11, 2022

Driving CX Excellence Using Intelligent Search

Many companies pour money into the architecture, design and promotion of their websites only to deliver a subpar search experience. But the world of AI-powered intelligent search has the potential to be a game-changer for your organization’s website and the experience of those that visit it.

A woman paying for products online.

How SearchBlox Solves the Search Relevance Problem https://www.searchblox.com/wp-content/uploads/2022/10/SB_RelevanceTuning_928613118.jpeg 2000 1333 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2022/10/SB_RelevanceTuning_928613118.jpeg October 14, 2022 October 19, 2022

How SearchBlox Solves the Search Relevance Problem

Employees and customers want their questions answered fast and accurately. If they don’t find what they need, they leave – fast and frustrated. But it’s not just the search engine that plays a role. The real issue to improving the customer search experience is search relevance.

Data Automation Animation

Why Enterprise Search is Critical for DX https://www.searchblox.com/wp-content/uploads/2022/08/SB_EnterpriseSearchDX_Background_v2.gif 750 250 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2022/08/SB_EnterpriseSearchDX_Background_v2.gif August 12, 2022 October 26, 2022

Why Enterprise Search is Critical for DX

Even with its ability to deliver meaningful business outcomes quickly and efficiently, Enterprise Search is often overlooked in the Digital Experience (DX) conversation.

FAQ Frustration

FAQs are Broken. Here’s Why and What to Do About It https://www.searchblox.com/wp-content/uploads/2022/06/SB_SmartFAQs_Blog_FrustratedUser_1134029521.jpeg 2000 1335 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2022/06/SB_SmartFAQs_Blog_FrustratedUser_1134029521.jpeg June 1, 2022 June 2, 2022

FAQs are Broken. Here’s Why and What to Do About It

FAQs exist to make it easy to find information. Their purpose is to deflect as many support calls as possible. But, for companies with complex offerings, users rarely have simple, straightforward questions. It begs the question, are FAQs serving anyone?

Digital Data Systems

Three Problems That Intelligent Search Solves for You https://www.searchblox.com/wp-content/uploads/2022/03/SB_DataBackground_032022.jpeg 1500 844 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2022/03/SB_DataBackground_032022.jpeg March 30, 2022 March 31, 2022

Three Problems That Intelligent Search Solves for You

If you’re still thinking about enterprise search in terms of keywords, filters, and featured results, your organization risks falling behind. Here’s what’s possible now with SearchBlox.

Relaxing At Desk

Replace Adobe Search&Promote with AI-Powered Search https://www.searchblox.com/wp-content/uploads/2021/12/SB_AdobeSearchReplace_v1-scaled.jpeg 2560 1707 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2021/12/SB_AdobeSearchReplace_v1-scaled.jpeg December 10, 2021 February 9, 2022

Replace Adobe Search&Promote with AI-Powered Search

A modern, AI-powered search solution creates better search experiences and more connected enterprise. Help your customers and teams make better decisions faster with our suite of AI-powered tools. Move from Adobe Search&Promote to SearchBlox with confidence.

Woman Searching on Laptop

How Does an Organization Make Its Search Technology Better? https://www.searchblox.com/wp-content/uploads/2021/12/SB_IDCBlog_SearchTech_v1-scaled.jpeg 2560 1729 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2021/12/SB_IDCBlog_SearchTech_v1-scaled.jpeg December 10, 2021 December 15, 2021

How Does an Organization Make Its Search Technology Better?

Web search engines and prominent social media sites often provide usable and useful search results within a couple of iterations. However, many organizations’ search engines and systems can’t duplicate that success. Why is this happening?

Working on Tablet Device

Moving Beyond Traditional Enterprise Search https://www.searchblox.com/wp-content/uploads/2021/11/SB_CMSWireTranscript_v3.jpeg 2000 1335 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2021/11/SB_CMSWireTranscript_v3.jpeg November 1, 2021 February 11, 2022

Moving Beyond Traditional Enterprise Search

Learn about SearchBlox enterprise search capabilities and hear live Q&A in this CMSWire-hosted webinar.

SearchBlox Enterprise Search 10.0 https://www.searchblox.com/wp-content/uploads/2021/10/SB_10.0BlogAnnounce_v1-scaled.jpg 2560 1707 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2021/10/SB_10.0BlogAnnounce_v1-scaled.jpg October 11, 2021 February 11, 2022

SearchBlox Enterprise Search 10.0

Simple to deploy, easy to manage and truly personalize.SearchBlox Enterprise Search 10.0 is here and offers significant enhancements based on…

Four Trends Changing Enterprise Search in 2021 https://www.searchblox.com/wp-content/uploads/2021/09/SB_2021Trends_v1.jpeg 2500 1668 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2021/09/SB_2021Trends_v1.jpeg September 20, 2021 December 14, 2021

Four Trends Changing Enterprise Search in 2021

The sources of rich, decision-influencing information are everywhere yet it’s increasingly difficult to connect the dots. Too much data is left in silos and it’s holding organizations back.

Database- 3d rendering.

Fix Your Content Automatically with AI https://www.searchblox.com/wp-content/uploads/2021/09/SB_Data_NLPSearch_v1_95769788.jpeg 2500 1875 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2021/09/SB_Data_NLPSearch_v1_95769788.jpeg September 1, 2021 November 22, 2021

Fix Your Content Automatically with AI

Use artificial intelligence to automatically generate titles, descriptions, summaries, keywords and metadata to make content searchable with SearchBlox PreText Processing.

Understanding the Four Stages of Enterprise Search [White paper + Video] https://www.searchblox.com/wp-content/uploads/2021/08/SB_UnderstandingStages_v1.jpeg 2000 1335 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2021/08/SB_UnderstandingStages_v1.jpeg August 24, 2021 December 14, 2021

Understanding the Four Stages of Enterprise Search [White paper + Video]

Search provides a real and powerful way to use AI in your business today. Here’s how.

Joyful mature man using cellphone on the street

Add Voice Search to Improve e-Commerce Engagement https://www.searchblox.com/wp-content/uploads/2021/07/SB_VoiceSearch_v1.jpeg 2000 1333 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2021/07/SB_VoiceSearch_v1.jpeg July 29, 2021 December 14, 2021

Add Voice Search to Improve e-Commerce Engagement

Voice Search is convenient and increasingly in demand. Is your e-commerce website voice friendly?

Using AI to Optimize All Four Stages of Enterprise Search https://www.searchblox.com/wp-content/uploads/2021/07/SearchBlox_SearchAI_FourStages_v1.jpeg 2000 1125 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2021/07/SearchBlox_SearchAI_FourStages_v1.jpeg July 5, 2021 August 30, 2021

Using AI to Optimize All Four Stages of Enterprise Search

SearchBlox offers a new four-stage model for AI-powered enterprise search.

Two Professional IT Programers Discussing Blockchain Data Network Architecture Design and Development Shown on Desktop Computer Display. Working Data Center Technical Department with Server Racks

Secure Enterprise Search Starts Here: NIST Cybersecurity Framework https://www.searchblox.com/wp-content/uploads/2021/05/SB_MayBlog_v1.jpeg 2000 1125 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2021/05/SB_MayBlog_v1.jpeg May 10, 2021 August 30, 2021

Security

Secure Enterprise Search Starts Here: NIST Cybersecurity Framework

SearchBlox takes our responsibility to safeguard client data seriously. That’s why privacy compliance is built right into our products. We’re also committed to “walking the walk” as an organization to ensure peace of mind for our clients and their customers.

Robust Personalized Search That Still Delivers on Privacy https://www.searchblox.com/wp-content/uploads/2021/04/SB_PersonalizationPrivacy_v4b.jpg 1783 1162 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2021/04/SB_PersonalizationPrivacy_v4b.jpg April 21, 2021 February 11, 2022

Robust Personalized Search That Still Delivers on Privacy

Consumers want a personalized experience yet are increasingly aware of the dangers of shared data. In this consumer-lead environment, how should a responsible company balance customer desire for a personalized experience with the need to protect privacy?

Mother helping her daughters to finish school homework during coronavirus quarantine. They are using laptop.

What is Effective Search Personalization? https://www.searchblox.com/wp-content/uploads/2021/03/SB_SearchAI_BehaviorPersona_v1.jpg 1500 1000 SearchBlox SearchBlox https://www.searchblox.com/wp-content/uploads/2021/03/SB_SearchAI_BehaviorPersona_v1.jpg March 29, 2021 February 11, 2022

What is Effective Search Personalization?

Personalized enterprise search promises a better experience for users. Unfortunately, a lot of vendors promise personalization but it’s unclear what differentiates one product from another. Here are three critical concepts to help you evaluate personalized search solutions.

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