Question 1

What is the "Reshaping Information Discovery - Search and GenAI" webinar about?

Accepted Answer

This KMWorld webinar with SearchBlox AI Strategist Katie Selvaraj explains how modern enterprise search and generative AI work together to reshape information discovery. It focuses on hybrid search, Retrieval Augmented Generation (RAG), Smart FAQs and AI-driven metadata, and shows how SearchAI turns enterprise knowledge clutter into clear, trusted and actionable answers for employees and customers.

Question 2

Who should watch this webinar on Search and GenAI?

Accepted Answer

The webinar is ideal for digital workplace leaders, knowledge managers, IT and AI teams, product owners, customer support leaders and anyone responsible for enterprise search, intranets, self-service or GenAI initiatives. If you are exploring how to use generative AI safely to improve how employees and customers find, understand and trust information, this KMWorld session with SearchBlox SearchAI is highly relevant.

Question 3

What will I learn about hybrid search and Retrieval Augmented Generation (RAG) in this session?

Accepted Answer

You will see how hybrid search combines keyword search and vector or semantic search so the system understands both exact terms and user intent, and how Retrieval Augmented Generation (RAG) grounds large language model answers in your own indexed content. The webinar walks through practical patterns that move discovery from simply finding documents to getting grounded, explainable GenAI answers that people can act on with confidence.

Question 4

How does the webinar cover Smart FAQs and Generative Engine Optimization (GEO)?

Accepted Answer

Katie shows how Smart FAQs use generative AI to turn long-form pages, policies and knowledge articles into structured question and answer pairs that are easy for people, search engines and AI assistants to consume. The session also introduces Generative Engine Optimization (GEO), which focuses on structuring enterprise content so generative engines can understand it, trust it and choose it as a reliable source when answering user questions.

Question 5

Does the webinar address AI governance, security and ISO 42001?

Accepted Answer

Yes. A core theme in the webinar is adoption through trust. Katie connects enterprise search and GenAI to AI governance and standards such as ISO 42001, and discusses how security, privacy, permissions and responsible AI practices must be built into the architecture. The session explains how frameworks like ISO 42001 turn GenAI from a lab experiment into an enterprise capability that stakeholders, compliance teams and end users are willing to rely on.

Question 6

How can I watch the webinar or see SearchAI in action?

Accepted Answer

You can watch the full "Reshaping Information Discovery - Search and GenAI" KMWorld webinar on demand using the link on this page. From the same page, you can also request a private SearchAI demo to see how hybrid search, RAG, Smart FAQs and AI-powered metadata work on real customer and employee use cases, including intranet search, support self-service and knowledge discovery across multiple enterprise systems.

WEBINAR - KMWORLD

Reshaping Information Discovery - Search and GenAI

Reshaping Information Discovery - Search and GenAI

Reshaping Information Discovery - Search and GenAI

When Search and GenAI come together, information discovery changes for good. See what this shift means for your enterprise in this KMWorld webinar with SearchBlox AI Strategist Katie Selvaraj.

Reserve your private, custom demo.

Reserve your private, custom demo.

Reserve your private, custom demo.

See how SearchAI reshapes information discovery for your teams.

See how SearchAI reshapes information discovery for your teams.

See how SearchAI reshapes information discovery for your teams.