• 🧠 NEW! SearchBlox 10.5 offers native integration with SearchAI ChatBot. Learn More.

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Digital Customer Experience

Driving CX Excellence Using Intelligent Search
Many companies pour money into the architecture, design and promotion of their websites only to deliver a subpar search experience. But the world of AI-powered intelligent search has the potential to be a game-changer for your organization’s website and the experience of those that visit it.
A woman paying for products online.

How SearchBlox Solves the Search Relevance Problem
Employees and customers want their questions answered fast and accurately. If they don’t find what they need, they leave – fast and frustrated. But it’s not just the search engine that plays a role. The real issue to improving the customer search experience is search relevance.
Data Automation Animation

Why Enterprise Search is Critical for DX
Even with its ability to deliver meaningful business outcomes quickly and efficiently, Enterprise Search is often overlooked in the Digital Experience (DX) conversation.
SearchBlox AI-Driven Enterprise Search

Home

Is Your Enterprise Ready for SearchAI?Use Generative AI to Power…

Resources

ResourcesDiscover product features, announcements, knowledge resources and panel event videos…

FAQ Frustration

FAQs are Broken. Here’s Why and What to Do About It
FAQs exist to make it easy to find information. Their purpose is to deflect as many support calls as possible. But, for companies with complex offerings, users rarely have simple, straightforward questions. It begs the question, are FAQs serving anyone?
SearchBlox SearchAI SmartFAQs™

SearchAI SmartFAQs

SearchAI SmartFAQs™It’s time to rethink FAQs.Until now, your help desk,…

SearchBlox Built on Elasticsearch

Elasticsearch

Advanced Enterprise Search Solutions using Elasticsearch or OpensearchConsidering using Elasticsearch…

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