SearchBlox takes our responsibility to safeguard client data seriously. That’s why privacy compliance is built right into our products. We’re also committed to “walking the walk” as an organization to ensure peace of mind for our clients and their customers.
Robust Personalized Search That Still Delivers on Privacyhttps://www.searchblox.com/wp-content/uploads/2021/04/SB_PersonalizationPrivacy_v4b.jpg17831162SearchBloxSearchBloxhttps://www.searchblox.com/wp-content/uploads/2021/04/SB_PersonalizationPrivacy_v4b.jpg
Consumers want a personalized experience yet are increasingly aware of the dangers of shared data. In this consumer-lead environment, how should a responsible company balance customer desire for a personalized experience with the need to protect privacy?
What is Effective Search Personalization?https://www.searchblox.com/wp-content/uploads/2021/03/SB_SearchAI_BehaviorPersona_v1.jpg15001000SearchBloxSearchBloxhttps://www.searchblox.com/wp-content/uploads/2021/03/SB_SearchAI_BehaviorPersona_v1.jpg
Personalized enterprise search promises a better experience for users. Unfortunately, a lot of vendors promise personalization but it’s unclear what differentiates one product from another. Here are three critical concepts to help you evaluate personalized search solutions.
Chatbots and the User Experiencehttps://www.searchblox.com/wp-content/uploads/2020/07/SB_CloseupPhoneSearch_v1-scaled.jpg25601707SearchBloxSearchBloxhttps://www.searchblox.com/wp-content/uploads/2020/07/SB_CloseupPhoneSearch_v1-scaled.jpg
Chatbots provide 24/7 support. And they’re patient. They don’t mind if users ask the same question over and over.
Protect Your Data — and Your Reputation — on Elasticsearchhttps://www.searchblox.com/wp-content/uploads/2020/07/SB_WayfindingSearch_v1-scaled.jpg25601440SearchBloxSearchBloxhttps://www.searchblox.com/wp-content/uploads/2020/07/SB_WayfindingSearch_v1-scaled.jpg
There’s a 1 in 4 chance your company will experience a data breach so you have to take a prevention-first approach.
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Not every SaaS product provides out-of-the-box peace of mind. If you’re shopping around, ask each vendor how their security stacks up.