Using SmartSynonyms™️ to Enhance Searchhttps://www.searchblox.com/wp-content/uploads/2023/01/SearchBlox_SmartSynonyms_TeamMeeting.jpg1500844SearchBloxSearchBloxhttps://www.searchblox.com/wp-content/uploads/2023/01/SearchBlox_SmartSynonyms_TeamMeeting.jpg
Every year, teams spend countless hours maintaining and expanding synonyms for their organization’s search platform. Unfortunately, this effort is manual and cumbersome — until now.
SearchBlox Recognized on 2022 Gartner® Magic Quadrant™ for Insight Engineshttps://www.searchblox.com/wp-content/uploads/2022/09/SB_Gartner_Digital_1360927961.jpeg20001125SearchBloxSearchBloxhttps://www.searchblox.com/wp-content/uploads/2022/09/SB_Gartner_Digital_1360927961.jpeg
We’re excited to share that SearchBlox has been recognized in the 2022 Gartner® Magic Quadrant™ for Insight Engines.
Driving CX Excellence Using Intelligent Searchhttps://www.searchblox.com/wp-content/uploads/2022/11/SB_CXExperienceExcellence_Blog.jpeg20001334SearchBloxSearchBloxhttps://www.searchblox.com/wp-content/uploads/2022/11/SB_CXExperienceExcellence_Blog.jpeg
Many companies pour money into the architecture, design and promotion of their websites only to deliver a subpar search experience. But the world of AI-powered intelligent search has the potential to be a game-changer for your organization’s website and the experience of those that visit it.
How SearchBlox Solves the Search Relevance Problemhttps://www.searchblox.com/wp-content/uploads/2022/10/SB_RelevanceTuning_928613118.jpeg20001333SearchBloxSearchBloxhttps://www.searchblox.com/wp-content/uploads/2022/10/SB_RelevanceTuning_928613118.jpeg
Employees and customers want their questions answered fast and accurately. If they don’t find what they need, they leave – fast and frustrated. But it’s not just the search engine that plays a role. The real issue to improving the customer search experience is search relevance.
Why Enterprise Search is Critical for DXhttps://www.searchblox.com/wp-content/uploads/2022/08/SB_EnterpriseSearchDX_Background_v2.gif750250SearchBloxSearchBloxhttps://www.searchblox.com/wp-content/uploads/2022/08/SB_EnterpriseSearchDX_Background_v2.gif
Even with its ability to deliver meaningful business outcomes quickly and efficiently, Enterprise Search is often overlooked in the Digital Experience (DX) conversation.
FAQs are Broken. Here’s Why and What to Do About Ithttps://www.searchblox.com/wp-content/uploads/2022/06/SB_SmartFAQs_Blog_FrustratedUser_1134029521.jpeg20001335SearchBloxSearchBloxhttps://www.searchblox.com/wp-content/uploads/2022/06/SB_SmartFAQs_Blog_FrustratedUser_1134029521.jpeg
FAQs exist to make it easy to find information. Their purpose is to deflect as many support calls as possible. But, for companies with complex offerings, users rarely have simple, straightforward questions. It begs the question, are FAQs serving anyone?
Three Problems That Intelligent Search Solves for Youhttps://www.searchblox.com/wp-content/uploads/2022/03/SB_DataBackground_032022.jpeg1500844SearchBloxSearchBloxhttps://www.searchblox.com/wp-content/uploads/2022/03/SB_DataBackground_032022.jpeg
If you’re still thinking about enterprise search in terms of keywords, filters, and featured results, your organization risks falling behind. Here’s what’s possible now with SearchBlox.
How Does an Organization Make Its Search Technology Better?https://www.searchblox.com/wp-content/uploads/2021/12/SB_IDCBlog_SearchTech_v1-scaled.jpeg25601729SearchBloxSearchBloxhttps://www.searchblox.com/wp-content/uploads/2021/12/SB_IDCBlog_SearchTech_v1-scaled.jpeg
Web search engines and prominent social media sites often provide usable and useful search results within a couple of iterations. However, many organizations’ search engines and systems can’t duplicate that success. Why is this happening?
Moving Beyond Traditional Enterprise Searchhttps://www.searchblox.com/wp-content/uploads/2021/11/SB_CMSWireTranscript_v3.jpeg20001335SearchBloxSearchBloxhttps://www.searchblox.com/wp-content/uploads/2021/11/SB_CMSWireTranscript_v3.jpeg
Learn about SearchBlox enterprise search capabilities and hear live Q&A in this CMSWire-hosted webinar.