AI is generating a lot of buzz at this year’s conferences, webinars and other technology gatherings. While it’s not a new topic, recent evolutions like ChatGPT have certainly turned up the volume. There is a lot of talk about what AI can do within different platforms, but there are still questions on the value it will deliver.
Find value using a unified AI strategy for your customer experience.
Many organizations have technology platforms that are a combination of different solutions to support their sites. Search uses one technology; chat uses another, and FAQs are managed manually. In addition, they are all supported by different teams.
Using a single platform to manage each of these is proving to be a game-changer for companies and their customers. And SearchBlox has the unified solution to help companies consolidate from three solutions to one.
When you take a unified approach to your site, the benefits are three-fold:
You save time and resources by managing a single connected platform versus several disconnected content silos.
Your content stays in sync because one team is managing the same content for each site function: search, chat, FAQs, etc.
Your customers engage with the same content base regardless of the functionality resulting in a much better, consistent experience.
See the value BEFORE you invest.
Connect with our team at SearchBlox and we can show you how our solution uses AI to provide value while keeping you in control. We will be ready to show you a demo within one week. Our solution is ready to go when you are!