machine learning

Digital Customer Experience

Driving CX Excellence Using Intelligent Search

Driving CX Excellence Using Intelligent Search 2000 1334 SearchBlox
Many companies pour money into the architecture, design and promotion of their websites only to deliver a subpar search experience. But the world of AI-powered intelligent search has the potential to be a game-changer for your organization’s website and the experience of those that visit it. read more
A woman paying for products online.

How SearchBlox Solves the Search Relevance Problem

How SearchBlox Solves the Search Relevance Problem 2000 1333 SearchBlox
Employees and customers want their questions answered fast and accurately. If they don’t find what they need, they leave – fast and frustrated. But it’s not just the search engine that plays a role. The real issue to improving the customer search experience is search relevance. read more
Data Automation Animation

Why Enterprise Search is Critical for DX

Why Enterprise Search is Critical for DX 750 250 SearchBlox
Even with its ability to deliver meaningful business outcomes quickly and efficiently, Enterprise Search is often overlooked in the Digital Experience (DX) conversation. read more
FAQ Frustration

FAQs are Broken. Here’s Why and What to Do About It

FAQs are Broken. Here’s Why and What to Do About It 2000 1335 SearchBlox
FAQs exist to make it easy to find information. Their purpose is to deflect as many support calls as possible. But, for companies with complex offerings, users rarely have simple, straightforward questions. It begs the question, are FAQs serving anyone? read more
Digital Data Systems

Three Problems That Intelligent Search Solves for You

Three Problems That Intelligent Search Solves for You 1500 844 SearchBlox
If you’re still thinking about enterprise search in terms of keywords, filters, and featured results, your organization risks falling behind. Here’s what’s possible now with SearchBlox. read more

What is Cognitive Search?

What is Cognitive Search? 1750 1000 SearchBlox
Understand how cognitive search uses powerful indexing, natural language processing (NLP), and machine learning (ML) algorithms “to ingest, understand, organize, and query digital content from multiple data sources.” read more

Turn Shoppers into Customers with SearchAI SmartSuggest

Turn Shoppers into Customers with SearchAI SmartSuggest 2000 1355 SearchBlox
In a crowded online marketplace, intuitive and well-designed UI will become the difference-maker in successful digital retail. SearchAI SmartSuggest can help. read more
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