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SearchAI SmartSuggest

Empowering Call Centers: Efficiency, Reduced Volume, Enhanced Experiences
Empowering Call Centers: Efficiency, Reduced Volume, Enhanced Experiences 2000 1334 SearchBlox
SearchBlox’s suite of revolutionary products for call centers streamline operations, reduce volume and help customer support agents shorten handle times. read more

Generative AI for Search Increases Findability
Generative AI for Search Increases Findability 2000 1125 SearchBlox
Asking “good questions” has often been regarded as an art and science. But recent artificial intelligence advancements, particularly in Generative AI, are giving consumers the freedom to ask whatever question comes to mind. read more
A woman paying for products online.

How SearchBlox Solves the Search Relevance Problem
How SearchBlox Solves the Search Relevance Problem 2000 1333 SearchBlox
Employees and customers want their questions answered fast and accurately. If they don’t find what they need, they leave – fast and frustrated. But it’s not just the search engine that plays a role. The real issue to improving the customer search experience is search relevance. read more
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Moving Beyond Traditional Enterprise Search
Moving Beyond Traditional Enterprise Search 2000 1335 SearchBlox
Learn about SearchBlox enterprise search capabilities and hear live Q&A in this CMSWire-hosted webinar. read more

How to Gain Insight From Search Analytics
How to Gain Insight From Search Analytics 2000 1333 SearchBlox
You know about Google Analytics, but are you familiar with the insight hidden in your search query logs? In this introduction, we show you how to use top queries, zero-results queries, natural language queries and click-through links to improve everything from your inventory to your user experience. read more
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