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relevance

Advancing Knowledge Management and Conversational AI
Advancing Knowledge Management and Conversational AI 1500 844 SearchBlox
In the knowledge economy, ideas have become the valuable raw materials that drive economic advantage, supported by powerful knowledge management infrastructure. read more

Empowering Call Centers: Efficiency, Reduced Volume, Enhanced Experiences
Empowering Call Centers: Efficiency, Reduced Volume, Enhanced Experiences 2000 1334 SearchBlox
SearchBlox’s suite of revolutionary products for call centers streamline operations, reduce volume and help customer support agents shorten handle times. read more

Generative AI for Search Increases Findability
Generative AI for Search Increases Findability 2000 1125 SearchBlox
Asking “good questions” has often been regarded as an art and science. But recent artificial intelligence advancements, particularly in Generative AI, are giving consumers the freedom to ask whatever question comes to mind. read more

Using SmartSynonyms™️ to Enhance Search
Using SmartSynonyms™️ to Enhance Search 1500 844 SearchBlox
Every year, teams spend countless hours maintaining and expanding synonyms for their organization’s search platform. Unfortunately, this effort is manual and cumbersome — until now. read more
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How SearchBlox Solves the Search Relevance Problem
How SearchBlox Solves the Search Relevance Problem 2000 1333 SearchBlox
Employees and customers want their questions answered fast and accurately. If they don’t find what they need, they leave – fast and frustrated. But it’s not just the search engine that plays a role. The real issue to improving the customer search experience is search relevance. read more
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