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Digital Customer Experience

Driving CX Excellence Using Intelligent Search

Driving CX Excellence Using Intelligent Search 2000 1334 SearchBlox
Many companies pour money into the architecture, design and promotion of their websites only to deliver a subpar search experience. But the world of AI-powered intelligent search has the potential to be a game-changer for your organization’s website and the experience of those that visit it. read more
A woman paying for products online.

How SearchBlox Solves the Search Relevance Problem

How SearchBlox Solves the Search Relevance Problem 2000 1333 SearchBlox
Employees and customers want their questions answered fast and accurately. If they don’t find what they need, they leave – fast and frustrated. But it’s not just the search engine that plays a role. The real issue to improving the customer search experience is search relevance. read more
FAQ Frustration

FAQs are Broken. Here’s Why and What to Do About It

FAQs are Broken. Here’s Why and What to Do About It 2000 1335 SearchBlox
FAQs exist to make it easy to find information. Their purpose is to deflect as many support calls as possible. But, for companies with complex offerings, users rarely have simple, straightforward questions. It begs the question, are FAQs serving anyone? read more
Digital Data Systems

Three Problems That Intelligent Search Solves for You

Three Problems That Intelligent Search Solves for You 1500 844 SearchBlox
If you’re still thinking about enterprise search in terms of keywords, filters, and featured results, your organization risks falling behind. Here’s what’s possible now with SearchBlox. read more
Working on Tablet Device

Moving Beyond Traditional Enterprise Search

Moving Beyond Traditional Enterprise Search 2000 1335 SearchBlox
Learn about SearchBlox enterprise search capabilities and hear live Q&A in this CMSWire-hosted webinar. read more

Four Trends Changing Enterprise Search in 2021

Four Trends Changing Enterprise Search in 2021 2500 1668 SearchBlox
The sources of rich, decision-influencing information are everywhere yet it’s increasingly difficult to connect the dots. Too much data is left in silos and it’s holding organizations back. read more
Database- 3d rendering.

Fix Your Content Automatically with AI

Fix Your Content Automatically with AI 2500 1875 SearchBlox
Use artificial intelligence to automatically generate titles, descriptions, summaries, keywords and metadata to make content searchable with SearchBlox PreText Processing. read more

Understanding the Four Stages of Enterprise Search [White paper + Video]

Understanding the Four Stages of Enterprise Search [White paper + Video] 2000 1335 SearchBlox
Search provides a real and powerful way to use AI in your business today. Here’s how. read more
Joyful mature man using cellphone on the street

Add Voice Search to Improve e-Commerce Engagement

Add Voice Search to Improve e-Commerce Engagement 2000 1333 SearchBlox
Voice Search is convenient and increasingly in demand. Is your e-commerce website voice friendly? read more

Using AI to Optimize All Four Stages of Enterprise Search

Using AI to Optimize All Four Stages of Enterprise Search 2000 1125 SearchBlox
SearchBlox offers a new four-stage model for AI-powered enterprise search. read more
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